A Technology Broker and Management Company Specializing in KM Systems
Favorite I blogged recently about the evolution of Communities of Pratice at Shell, and how they moved from free-for-all to a more managed approach. Here is a similar evolution at World Vision. Image from Wikimedia commons The decision between a managed approach to communities and an unmanaged bottom-up approach is
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Shared by Nick Milton September 1, 2017
Favorite It is a strange, troubling, but apparently true fact that 85% of KM initatives have no stated objective. Image from wikimedia commons This statistic comes from Page 7 of this presentation by Bob Armacost, and quotes the results of a survey run by KPMG 80% of companies in a recent
Read More Shared by Nick Milton August 31, 2017
Favorite NASA has a well-developed Lesson Learning system – here are more details. Image from Wikimedia commons I blogged recently about lesson learning at NASA, based on a report from a few years ago, and observing that the NASA LLIS system seemed to be a passive database where lessons were
Read More Shared by Nick Milton August 30, 2017
Favorite Roles and Governance are often overlooked elements of KM. Here is a great example of a set of roles and accountabilities for Lesson learning within the Royal Canadian Air Force. The example is taken from a web page dated 2015 called “Canadian Forces Aerospace Warfare Centre, Analysis and Lessons
Read More Shared by Nick Milton August 18, 2017
Favorite One powerful enabler for Knowledge Management is a clear statement from senior management. Here is an example. Medco Energi is a publicly listed Indonesian oil and gas company, founded in 1980. Winners of a MAKE award in 2007, they have had a KM program in place for many years,
Read More Shared by Nick Milton August 17, 2017
Favorite Is the best approach to Communities of Practice a managed one, or an unmanaged one? There has always been a polarity of views between those who see Communities of Practice as something that should be allowed to flourish naturally and unmanaged, springing up as a bottom-up initiative in response
Read More Shared by Nick Milton August 16, 2017
Favorite There is only a certain amount you can learn by reading. Sometimes you have to go and see. Watcher, by woodleywonderworks, on Flickr With complex knowledge, there is more going on that can ever be documented, and (if it’s possible) the best way to learn is to go and
Read More Shared by Nick Milton August 15, 2017
Favorite Not every meeting or every conversation involves sharing knowledge! Image from Wikimedia commons Very often, when we are conducting our knowledge management assessment or benchmarking exercises, or designing KM frameworks for clients, we come across a confusion. This confusion is again a linguistic confusion about knowledge. We might ask
Read More Shared by Nick Milton August 14, 2017
Favorite Complex organisations may be involved in more than one type of activity, and may need more than one KM strategy and framework. Two of the early activities in any Knowledge Management implementation are to develop a Knowledge Management Strategy (as we discussed yesterday), and start to map out a potential
Read More Shared by Nick Milton August 11, 2017
Favorite You need a strategy if your KM implementation is to be successful. Here are 8 reasons why. Implementing Knowledge Management without a strategy is a risky endeavour. As Sun Tzu is reputed to have said said, in “the art of war”, “Strategy without tactics is the slowest route to victory.
Read More Shared by Nick Milton August 10, 2017