A Technology Broker and Management Company Specializing in KM Systems
Favorite The video below is a product of the Olympic Games Knowledge Management program, as part of their methodology for transferring experience from one organising committee to another. The 27-minute video is introduced here, and was created during the Rio Olympics to describe the work of press photographers at the
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Shared by Nick Milton November 26, 2020
Favorite If leaders are to empower their knowledge workers, they have to let go of “always having the answer” Image from wikimedia commons The book “It’s Your Ship: Management Techniques from the Best Damn Ship in the Navy” tells how Captain Michael Abrashoff took command of the USS Benfold and
Read More Shared by Nick Milton November 25, 2020
Favorite Let’s collaborate by Ron Mader on Flickr Collaboration is one of those words that is often taken as being overwhelmingly positive, and something everyone should do. But is it? With the exception of France, where a “collaborateur” is still a dirty word, the concept of collaboration is usually seen
Read More Shared by Nick Milton November 24, 2020
Favorite In the video interview below with Santhosh Shekar, my Australian colleague Ian Fry talks about lesson learning in the Australian emergency services, both on the recent Bush Fires, and also during the Covid pandemic. He also shares his thoughts on ISO 30401:2018; the ISO management systems standard for KM.
Read More Shared by Nick Milton November 23, 2020
Favorite Improved access to documents is the second-most common strategic approach to KM. How is this improved access delivered? A question in our 2017 and 2020 surveys asked respondents how explicit or documented knowledge is managed. The question was phrased as follows: Which of the following most closely represents the organisation’s
Read More Shared by Nick Milton November 20, 2020
Favorite This week I have been blogging about the challenge of revolutionising the productivity of the knowledge worker; the challenge which Peter Drucker set for us. The lean working environment for the manual worker (image from greenhousecanada.com).Does the working environment for the knowledge worker look like this? We have looked at the
Read More Shared by Nick Milton November 19, 2020
Favorite Over the last two days I have blogged about the challenge of revolutionising the productivity of the knowledge worker, which Peter Drucker set for us. We have looked at the division of knowledge labour, and the automation/augmentation of knowledge work. Today we look at the knowledge supply chain. Parts,
Read More Shared by Nick Milton November 18, 2020
Favorite Yesterday I blogged about the challenge to revolutionise the productivity of the knowledge worker, and how the first step was the division of knowledge. The second step is the automation of knowledge work. Image from wikipedia commons Automation was one of the factors that helped revolutionise the productivity of
Read More Shared by Nick Milton November 17, 2020
Favorite This week I would like to upcycle a series of blog posts from 5 years ago about “revolutionising the productivity of the knowledge worker” – a challenge set for us by Peter Drucker Image from wikimedia commons Peter Drucker famously said ‘‘The most important, and indeed the truly unique,
Read More Shared by Nick Milton November 16, 2020
Favorite Any lesson learning system requires a method for escalating lessons. However escalated lessons may need to break through “knowledge bubbles”. How do we reconcile these two issues? Rainbow bubble by Lena on Flickr As we have often argued on this blog, the purpose of lesson learning is to drive
Read More Shared by Nick Milton November 11, 2020