A Technology Broker and Management Company Specializing in KM Systems
Favorite Knowing when to stop KM implementation – to “declare victory” and stand down the implementation team – is as big a decision as starting KM in the first place. Image from wikimedia commons I am a proponent of viewing KM implementation as a project, and projects have start dates
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Shared by Nick Milton November 10, 2020
Favorite In 2008 David Snowden published a landmark article on 7 KM principle, mainly focusing on the supply side of knowledge management. The post below, upcycled from 2012, aims to present similar principles from the demand side. Principles by Nick Youngson CC BY-SA 3.0 Alpha Stock Images David’s 2008 post is currently (Nov
Read More Shared by Nick Milton November 9, 2020
Favorite HBR have published a case study showing the impact of simple structured knowledge sharing meetings. Although the article is entitled “how virtual teams can better share knowledge”, the study was held using face to face knowledge transfer meetings, pre-Covid. The study attempted to test whether incentives or structure were
Read More Shared by Nick Milton November 5, 2020
Favorite What does an organisation look like, when it is fully engaged with Knowledge Management? What will the After shot of the KM make-over look like? House Makeover, from wikimedia commons Introducing KM is an organisational makeover. The “After” shot will not resemble the “Before” shot. If KM is to
Read More Shared by Nick Milton November 4, 2020
Favorite Easier to share can mean harder to learn Image from wikimedia commons A common mistake companies often make when it comes to setting up knowledge sharing systems is to make it as easy as possible for people to share. I know that doesn’t sound like a mistake, but let
Read More Shared by Nick Milton November 2, 2020
Favorite In a learning organisation we are all learners, but over time each individual moves towards being a teacher as well When an employee is very new to an organisation or to a topic, they are usually quite quiet in KM activities; in lesson capture meetings for example, or on
Read More Shared by Nick Milton October 29, 2020
Favorite My assertion is that Knowledge Management is actually really quite simple, but simple does not equate to easy. For all the tools and all the strategies and all the nuances and all the things that we to do complicate knowledge management, at it’s heart it is a very simple
Read More Shared by Nick Milton October 28, 2020
Favorite A vacancy has just been announced for a Knowledge Management Engineer in the central KM team at the European Space Agency, based in the Amsterdam/Leiden area More details here https://www.space-careers.com/jobsearch/view_32964.html This is a permanent post, and would be a really interesting job for the right person! View Original Source
Read More Shared by Nick Milton October 27, 2020
Favorite I presented this Boston Square last week to talk about 4 styles of knowledge transfer. Here’s how the KM team can help with each. The Boston Square looks at four modes of knowledge transfer within KM, differentiated by Push and Pull, and Documented/Undocumented knowledge. Any balanced KM program will
Read More Shared by Nick Milton October 26, 2020
Favorite Here is an interesting video from the WHO about the use of various methods for debrief and the collection of new knowledge and lessons learned. The video describes four types of review, which they apply to health responses and emergencies, and they use the term After Action Review
Read More Shared by Nick Milton October 23, 2020