A Technology Broker and Management Company Specializing in KM Systems
Favorite To learn from the past, we need to reflect on the past, and questions are crucial for prompting reflection. When you observe the conversations and presentations at conferences and in organisations, they are very often stories about the past. “We did this, we did that, this happened, we met
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Shared by Nick Milton July 10, 2018
Favorite Knowledge Management can be started quickly, but takes a long time to fully embed. Here are two sources of data that show exactly how long. Over the past few years we have helped many organisations to benchmark their “current status” of Knowledge Management. They ask for this for a number of
Read More Shared by Nick Milton July 9, 2018
Favorite According to one article, there are 3 main traps a KM implementation can fall into. Traps, by Paul Asman and Jill Lenoble, on Flickr The article is in a study on Enabling Communities of Practice at EADS-Airbus. One of the articles in this study, by Marleen Huysman and Dirk
Read More Shared by Nick Milton July 6, 2018
Favorite KM should focus primarily on getting knowledge out quickly, and worry about production quality later S is for Speed, by Ansgar Koreng on Flickr Here is an interesting article from the customer-service wing of KM, entitled “5 ways to use team knowledge to do better work”. The one that
Read More Shared by Nick Milton July 5, 2018
Favorite Sometimes learning from personal failure is the way to win. Gareth Southgate in despain after missing the penalty in 1996,an event which indirectly led to Englands win last night. Last night England beat Colombia in the Football World Cup quarter final. The game was decided on a penalty shoot-out
Read More Shared by Nick Milton July 4, 2018
Favorite “Learning before, during and after” is a common principle applied to knowledge management in project-based organisations. But what does it really mean? We may have read about the principle of learning before, during and after in projects, but if you want to see how it really works in practice,
Read More Shared by Nick Milton July 3, 2018
Favorite There is a very close link between knowledge and performance, which is at the heart of any KM framework. Knowledge results in performance. The more knowledge we have, the better we can perform. The more we learn from performance, the more knowledge we have. This puts us in a
Read More Shared by Nick Milton July 2, 2018
Favorite In another reprise from the archives, here’s a post about that useful tool, the KM strategy map You know I am a firm believer in business led Knowledge Management Strategy. At a meeting yesterday, I saw this presented in a very striking and visual way, through the use of a
Read More Shared by Nick Milton June 29, 2018
Favorite Knowledge Visits are a great way to learn things if the mindset is right; treat them as if it was industrial espionage. Image from wikimedia commons A knowledge visit is a great idea – a team goes to visit another company or another team, sees the way they work,
Read More Shared by Nick Milton June 28, 2018
Favorite A recent paper from the Gartner group seems to contain two basic assumptions about knowledge management which I think are worth addressing. See what you think. The Gartner paper is entitled Automate Knowledge Management With Data Science to Enable the Learning Organization, and contains the following blocks of text:
Read More Shared by Nick Milton June 27, 2018