Favorite The video below is from a talk I gave to the Gesellschaft für Wissensmanagement (GfWM) knowledge camp last week, on the topic of “value focused KM”. You can find more videos from the same event here. The video lasts about 30 minutes, and covers the source of value that KM
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Shared by Nick Milton November 26, 2021
Favorite There is a school of thought that knowledge lies only in the minds of individuals. I think this is misleading, and that reality is both more complex than this, and more interesting. A search of the internet will find a commonly held view in KM circles that Knowledge only
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Shared by Nick Milton November 22, 2021
Favorite The video below is a conversation between Nancy Dixon and Tom Stewart, two of the early pioneers of the KM discipline. This is great stuff with important insights – please set aside 30 minutes to listen to it! The conversation is part of Columbia University’s “IKNS Conversations That Matter” series
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Shared by Nick Milton November 17, 2021
Favorite There is no silver bullet for Knowledge Management, because KM is a management system with many component parts, all of which need to be in place. Bar Silver Bullet by Sprott Money on Flickr We often hear vendors promising us a KM silver bullet – usually some sort of
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Shared by Nick Milton November 15, 2021
Favorite Knowledge and information are part of a continuum but not the same, and knowledge problems cannot be solved with information tools alone. Image from wikimedia commons Often a client comes to us and says something like “We have a Knowledge Management problem. Our project teams can’t find the knowledge
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Shared by Nick Milton November 9, 2021
Favorite I have blogged before about the two simultaneous and overlapping workstreams in an organisation – the product workstream, and the knowledge workstream. But what exactly is the in-house organisation that delivers your knowledge workstream? Any organisation that makes product, also makes knowledge about that product. Products are made through
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Shared by Nick Milton November 1, 2021
Favorite Here is a link to a video of my ex-colleague Rupert Lescott talking at a virtual KM event about the application of KM to projects within PWC. Thanks Rupert for letting me share the link below (you will need to ckick the link rather than the picture. PWC Case
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Shared by Nick Milton October 27, 2021
Favorite Knowledge is both an input to, and an output from, project activity. The projects therefore need a plan to manage that knowledge. Projects consume and create resources. They consume money, time and equipment, and they create products and income streams. They also consume (or, rather, access and apply) knowledge
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Shared by Nick Milton October 25, 2021
Favorite We know that Knowledge Management requires a management framework, rather than a silver bullet technology. But how do we explain what a management framework is? We know that KM requires a framework of roles, processes, technologies and governance, but how do we explain this to our managers; especially the
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Shared by Nick Milton October 19, 2021
Favorite The SECI model relies on the terms Explicit and Tacit. If these terms are poorly understood, does the model still hold? I suggest an alternative model here. I blogged recently about the terms Tacit and Explicit, and how the understanding and interpretation of what these terms mean varies significantly
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Shared by Nick Milton October 11, 2021