A twin-strategy approach to implementing KM

Favorite Implementing Knowledge Management requires two parallel strategies, like the two prongs of a fork. There was a very interesting article by Ron Bascue in the 2011 Fall edition of the US Army KM newsletter (now no longer available online), about a twin-strategy approach to delivering a Knowledge Management strategy.

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Shared by Nick Milton August 30, 2019

You can’t do KM without a budget

Favorite One of my Knoco colleagues was in a KM workshop a while ago with a client, and raised the issue of the KM Budget. One of the people in the room said “What? Does Knowledge Management need a budget?”  Budget, by 401(k) 2012, on Flickr, from http://401kcalculator.org My colleague

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Shared by Nick Milton August 29, 2019

What makes a community of practice successful? Top 10 factors

Favorite There have been many articles and blog posts (including here) listing “Top Success Factors for Communities of Practice“. Usually these are based on a combination of experience and theory. Here’s a different approach. Image from wikimedia commons As part of our global global Knowledge Management Surveys in 2014 and

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Shared by Nick Milton August 27, 2019

How to run a wikithon

Favorite We all know about the traditional lifecycle of Wikis. They start with a blaze of publicity, attract a dozen or so pages, then activity fades inexorably away. It doesn’t have to be like this! Try starting with a wikithon Euro stem cell wikithon, image from wikimedia commons The Wikithon

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Shared by Nick Milton August 21, 2019

The curse of knowledge (video)

Favorite When we have a lot of knowledge, we underestimate how hard it is to communicate this to people who don’t know.  This is called the “Curse of Knowledge” – a cognitive bias that leads to people trying to convey knowledge in bullet points, or in fuzzy statements which are

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Shared by Nick Milton August 19, 2019

Problem-focused innovation process at De Beers

Favorite Innovation should be focused on problems first, ideas second, and should follow a structured process. Here’s an example from the mining sector Image of the De Beers AUV from Sonardyne.com A few years ago, my then colleague Ian Corbett published a really interesting case study entitled “Learning for the long view – A

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Shared by Nick Milton August 15, 2019

Lesson learning at NASA – video

Favorite From the AFAC lesson management forum last week, this video below from David Oberhettinger, NASA’s Jet Propulsion Lab, talking about lesson learning in their human and robotic space exploration program David makes some interesting points, such as the need to dedicate individuals for lessons capture (although NASA allows engineers

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Shared by Nick Milton August 14, 2019

How to estimate the size of the KM prize

Favorite I blogged last week about the importance of knowing the value KM will deliver. But how do you do this? Big Prize, by Alberto G on Flickr As I said in last week’s post; if you understand the value that Knowledge Management can bring, then you understand how much

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Shared by Nick Milton August 12, 2019

How collaboration can simplify

Favorite Collaboration adds simplicity in a complicated world.  Simplifying through collaboration is the topic of a Ted talk by Yves Morieux, embedded below, in which he gives us 6 rules to simplify work. Watch the talk to get the context, but here are his 6 rules (with more explanation here)

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Shared by Nick Milton August 9, 2019