Knowledge Management – still increasingly important

Favorite Knowledge Management is still increasing in importance at a steady rate, according to advance results from a global survey Knoco are currently conducting a global survey of Knowledge Management approaches and trends. The survey is a re-run of one of the most comprehensive surveys of global knowledge management ever devised,

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Shared by Nick Milton May 3, 2017

Why facilitation is important to KM processes

Favorite As long as Knowledge Management involves face-to-face interaction between teams and individuals, Facilitation has a key role to play. Good facilitation is essential to effective face-to-face KM processes.  Effectively identifying and exchanging knowledge in a meeting requires high quality interactions between people. These interactions need to be built on

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Shared by Nick Milton May 2, 2017

What is the KM role of the Company Experts?

Favorite In a fully developed Knowledge Management framework, the company experts have a key part to play. The experts are one of your core stakeholder groups in KM, and your change management approach needs to explicity address these people.  For many years they may have acted as sole sources of

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Shared by Nick Milton April 28, 2017

When Peer Assists add value

Favorite Peer Assists are one of the most powerful processes in KM, but they are not for every occasion. A  Peer Assist – a meeting when a project team seeks input of knowledge and advice from experienced peers – is one of the most effective tools in the KM armoury. It is demand-driven,

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Shared by Nick Milton April 27, 2017

KM value delivery through problem solving

Favorite Much of the value delivered through Knowledge Management comes as a result of solving problems. “How do you show the value of Knowledge Management?” Yet another client was asking me the same question – how can you demonstrate the value? I had just quoted to him Shell’s claim that they deliver

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Shared by Nick Milton April 26, 2017

One week left to take part in the global KM survey

Favorite You have one week left to take part in our 2017 survey of Knowledge Management. As a thank-you we will give you a free copy of the 2014 survey results, as well as the 2017 results. In 2014 we organised one of the most comprehensive surveys of global knowledge

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Shared by Nick Milton April 24, 2017

This blog is on holiday

Favorite This blog is taking 2 weeks break. Normal service will be resumed from April 24th View Original Source Here.