A Technology Broker and Management Company Specializing in KM Systems
Favorite In Knoco, we very often have clients contact us and ask something like “do you have any examples of successful Knowledge Management in the Canadian farm machinery manufacturing business? The answer to such a detailed question is almost always No. Although we have 20 years experience in working Knowledge
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Shared by Nick Milton November 7, 2019
Favorite There are some circumstances where re-using captured knowledge is helpful, but many more where a conversation with an experienced person is a better option. I have referred a few times in this blog to a very interesting paper by Martine Haas and Morten Hansen, who look at success data from bid
Read More Shared by Nick Milton November 6, 2019
Favorite A popular post from the archives – the 4 legs on the KM table Image from wikimedia commons It’s very easy to develop an unbalanced perspective on Knowledge Management, especially when we work closely with the topic, but it is something that we should strive to avoid. I was
Read More Shared by Nick Milton November 5, 2019
Favorite It has been fifteen years since I wrote my first solo KM book, “Knowledge Management for Teams and Projects“. I reproduce below the final chapter, that attempts to summarize the main conclusions for three groups of key Knowledge Management actors; the project managers and knowledge managers, the Community coordinators
Read More Shared by Nick Milton October 23, 2019
Favorite From our global survey, the reasons why 18 organisations gave up on KM, and how to stop this happening to you. One of the questions in our 2014 and 2017 Global Survey of Knowledge Management asked about the current status of KM in the respondents’ organisations, and for those
Read More Shared by Nick Milton October 22, 2019
Favorite A large proportion of your organisational knowledge is never written down, and is often too complex or too contextual to transfer in written form anyway. If you need to find this knowledge, you need find the person. But how? This picture by unknown artist is licensed under CC BY_SA
Read More Shared by Nick Milton October 21, 2019
Favorite Once KM is in place, to keep it in place you need a Knowledge Management Policy. This picture by unknown author is licensed under CC BY-SA Once you get past the early years of implementing Knowledge Management, when you are doing the testing, training and piloting, you need to be
Read More Shared by Nick Milton October 18, 2019
Favorite There are many people who really don’t like the term Knowledge Management, and would much rather use some other terminology. But logically, these two words go together. There is a common view that the term “Knowledge Management” is an oxymoron; that “knowledge cannot be managed” and therefore the term
Read More Shared by Nick Milton October 17, 2019
Favorite Knowledge Management case studies are often from the manufacturing, projects, operations or service world. However Knowledge management can be applied to any business activity. In this reprise from the archives, we look at how it can apply to Sales. Sales team meeting by Jim Larrison on Flickr The sales
Read More Shared by Nick Milton October 16, 2019
Favorite What do companies around the world identify as their primary KM strategic approaches? This was another area we wanted to explore in our two global surveys of Knowledge Management. One of the questions in our surveys therefore covered the topic of strategic focus areas for KM, and we asked
Read More Shared by Nick Milton October 15, 2019