A Technology Broker and Management Company Specializing in KM Systems
Favorite Technology is not the main issue in Knowledge Management today, according to available data. Results from the free Knoco online survey Here in Knoco we have been taking the pulse of Knowledge Management for many years, through a number of mechanisms, one of which is a free online survey, available
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Shared by Nick Milton June 11, 2019
Favorite Or conversely, how ignoring little problems might lead to big ones. I read an interesting article a while ago, by Matthew Parris in the Times (subscription only, I am afraid). Matthew based his article on the observation that a squeaking door at Derby railway station has remained unfixed for
Read More Shared by Nick Milton June 10, 2019
Favorite It looks like there is quite a lot of interest in ISO 30401, the ISO management systems standard for Knowledge Management. This blog post gives you the results of a recent poll, and the chance to submit your own views, concerning usage of the ISO KM standard. On Tuesday, the organizers
Read More Shared by Nick Milton June 6, 2019
Favorite If we want to succeed in Knowledge management, we need to learn from both successes and from failures. Murray Jennex’s 2005 book Case Studies in Knowledge Management contains an instructive failure study by Chan and Chau, from a Hong Kong-based enterprise with a production plant in mainland China. The company decided
Read More Shared by Nick Milton June 5, 2019
Favorite Stick with me on this one – it’s a quirky story from New Scientist magazine but there are some interesting learnings here for any Knowledge Manager. Henry Astley was the US Expert on frog jumps. Working in a lab in Brown University, Rhode Island, he was studying the biomechanics
Read More Shared by Nick Milton June 4, 2019
Favorite Did you know that the biggest risk to your Knowledge management program is internal reorganisation? Here is how to protect against this risk. The graph above is taken from our Knowledge Management survey – a survey of over 700 kmers round the world. Some of these people had been
Read More Shared by Nick Milton June 3, 2019
Favorite The difference between knowledge and information can be summed up in this phrase. Do you know the saying “I am better informed, but none the wiser? It effectively means “I have extra information but do not know what it means nor what to do with it”. The phrase has
Read More Shared by Nick Milton May 22, 2019
Favorite Learning from your own experience is a preferred option only when the cost of those experiences is low. Anyone can learn from experience. Even my dog learns from experience. Three times she has tangled with an electric fence (once even managing to clip herself to the fence with the
Read More Shared by Nick Milton May 21, 2019
Favorite Individual bits of learned knowledge need to be synthesised into a common understanding. Synthesis [critical thinking skills] by Enokson, on Flickr Knowledge is incremental – it arrives as discrete learnings from experience. These increments of knowledge may be documented as lessons identified, best practices, blog posts, wiki pages and
Read More Shared by Nick Milton May 20, 2019
Favorite One of the arguments against the term “Knowledge Management” is that knowledge is an intangible and cannot be managed, therefore “Knowledge Management” is an oxymoron Photo from FlickrIt wasn’t Einstein that said this quote, it was William Bruce Cameron in 1963, but its still a good quote The argument is
Read More Shared by Nick Milton May 17, 2019