The simplest and best KM model?

Favorite Another reprise from the archives – a reminder of one of the simplest but most useful KM models for a project-driven organisation There are many Knowledge Management models available, and you can find a selection of them on the Knoco KM Models page. The one I present to you

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Shared by Nick Milton November 16, 2018

The principle of local value in KM

Favorite KM will be adopted if people can see local value – value to them – in using it How can we help people see that Knowledge Management is a “good thing”? People need to see not only that Knowledge Management delivers value to the organisation, but also that it

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Shared by Nick Milton November 15, 2018

2 types of community of practice.

Favorite There are two main types of community of practice depending on how knowledgeable the community members are. One type of community of practice exists to connect knowledgeable people, so they can share knowledge with each other and act as a resource for each other. The other type exists to

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Shared by Nick Milton November 14, 2018

How to find the "unknown knowns"

Favorite The Unknown Knowns are a major component of experts’ tacit knowledge, and to uncover these, we need Knowledge Pull There is a lot of knowledge out there in the organisation that we Don’t Know That We Know, and one of the truths of Knowledge Management is that we don’t

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Shared by Nick Milton November 13, 2018

"Buried Treasure" – A KM selling point to senior management

Favorite This is an argument you can use with your senior management, when trying to sell Knowledge Management. Image from wikimedia commons Knowledge is a resource you already own; you just haven’t properly monetized it yet.  Any organisation is rich with knowledge, and our organisation pays a lot for knowledge

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Shared by Nick Milton November 12, 2018

KM carrots and KM sticks

Favorite Both carrots and sticks are required when incentivising KM behaviour, but each has its time and place. Image from wikimedia commons I spent this week at the Asian Development Bank’s Knowledge Forum, and (as is so often the case in these events) the topic of Incentives for KM was

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Shared by Nick Milton November 9, 2018

ISO KM standard now available for purchase

Favorite ISO 30401, the Management System standard for Knowledge Management, is now available for purchase From the ISO store, for 118 Swiss FrancsFrom the BSI store,  not available at the time of posting, but should be there very soon, price in UK pounds More details on the standard Link to webinar

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Shared by Nick Milton November 2, 2018

5 types of conversation – only one works for KM

Favorite Knowledge Management is a combination of content management and conversation management, but which sort of conversations do we need? Let’s talk, by Ron mader, on Flickr Conversation is widely recognised as the best Knowledge Management tool there is. Tacit knowledge and true understanding can be shared through conversation, but

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Shared by Nick Milton October 31, 2018

5 success factors for project learning

Favorite Learning effectively from projects is a goal for many organisations. Here are some ways how to do it. Dams project team, by US Army Corps of Engineers, on Flickr The list below of success factors for project-based learning was proposed by Schindler and Eppler, two researchers working out of

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Shared by Nick Milton October 30, 2018

The Risk Radar – what could possibly go wrong?

Favorite An analysis of your past lessons can be used to create a Risk Radar for future projects. Michael Mauboussin, in his book “Think Twice”, talks about the planning fallacy, and compares the inside and outside view. He points out that people planning a task or a project tend to

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Shared by Nick Milton October 29, 2018