Fast learning in action – the Tailboard AAR

Favorite Sometimes learning after an event should be instantaneous, as in the “Tailboard AARs” used by fire crews. The Tailboard AAR  is a term used by the Fire Service to describe a short Knowledge-sharing session (an After Action Review) that should happen immediately after activity, around the Tailboard of a fire

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Shared by Nick Milton October 10, 2018

3 levels of knowledge authority; Must, Should, Could

Favorite Knowledge in an organisation often comes in 3 levels of authority – Must, Should and Could Copyright Knoco 2018 I am often asked “Does knowledge management have to be top-down, command and control? Should the company be telling people what to do and how to do it? Why can’t

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Shared by Nick Milton October 9, 2018

Reminder – KM Standard webinar

Favorite Just a reminder that the British Standards institute is holding an open webinar today at 2pm UK time to launch the new ISO KM standard. I am co-hosting the webinar, together with Ron Young and Judy Payne, and Julie Lataweic and Paul Lambert from BSI. We will cover Introdocution

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Shared by Nick Milton October 8, 2018

Lesson learning as a supply chain

Favorite Another reprise from the archives – the idea of lessons being the “car parts” of knowledge This post is a combination of three ideas, to see if they come up with something new. Idea number 1 – the idea of an organisation as a knowledge factory, sparked by Lord

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Shared by Nick Milton October 5, 2018

Why so much knowledge sharing, so little knowledge seeking?

Favorite Knowledge Management requires knowledge seeking and knowledge sharing. But why so much focus in internal processes on sharing and so little on seeking? Learning Happens by shareski, on Flickr One of the standard models for Knowledge Management in project environments is the idea of “Learning Before, During and After“.

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Shared by Nick Milton October 4, 2018

Socrates on Explicit Knowledge

Favorite Here’s a reprise from the archives – Socrates on the limitations of the written word. Socrates, as reported by Plato in The Phaedrus, was not a fan of explicit knowledge. Explicit knowledge, in those days, meant Writing, and Socrates never wrote anything down – he had a scribe (Plato)

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Shared by Nick Milton October 1, 2018