A Technology Broker and Management Company Specializing in KM Systems
Favorite Two years ago I blogged an analysis of a list of KM definitions. Here is a fresh look at a new list. Wod Clud from the KMAus list The analysis of the previous list showed a few “definition clusters”, as well as a definitional split between those who define
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Shared by Nick Milton July 5, 2017
Favorite One of the temporary roles a KM team can take on is to be an organisation helpdesk, manning the Batphone. The batphone, by heven’t the slightest, on Flickr Imagine you are starting a KM project. You are extolling the virtues of KM, and the benefits of seeking and reusing
Read More Shared by Nick Milton July 4, 2017
Favorite “My knowledge is unique” is another challenge you meet on your KM journey. How do you respond? image from wikimedia commons This observation was shared with me by a knowledge manager in the UK health service, who hears it all the time from top doctors and surgeons. “Nobody can
Read More Shared by Nick Milton July 3, 2017
Favorite Blogs have not lived up to their promise in KM terms. Maybe we are just using them in the wrong way? Blogging readiness, by Cambodia4kids.org on Flickr In our 2017 global KM survey, blogs got a bad rating. Although blogs are a reasonably popular technology choice (number 10 in
Read More Shared by Nick Milton June 30, 2017
Favorite There is one really big risk to the knowledge manager which can strike you at any time, but it is a risk you can protect against. Photo from maxpixel.freegreatpicture.com A couple of weeks ago at the KMUK conference we heard some scary stories from knowledge managers who had lost
Read More Shared by Nick Milton June 29, 2017
Favorite There are four dangerous words you hear a lot when introducing KM. Here’s how to respond to them. Image from publicdomainpictures.net “This organisation is different” Those are the four words, and they usually appear in this context. “Here is a story about how knowledge management helps organisations like this
Read More Shared by Nick Milton June 28, 2017
Favorite The quickest ways to implement KM are by change management, and by piloting. The slowest are through top down directive, and KM by stealth. But how do we know this? I blogged yesterday about how long it takes on average to implement KM, but how can you get ahead
Read More Shared by Nick Milton June 27, 2017
Favorite In the wake of our recent 2017 survey, here are some more data about how long it really takes to embed Knowledge Management. We conducted a big global survey of KM this year. following on from a previous survey in 2014. In both surveys we asked two questions: How
Read More Shared by Nick Milton June 26, 2017
Favorite We don’t learn by doing, we learn by reflecting on doing, which is why your KM program should include reflective processes. Kolb learning cycle. Publ;ic domain image from wikipedia There is a popular quote on the Internet, often attributed to John Dewey, that “We do not learn from an
Read More Shared by Nick Milton June 23, 2017
Favorite I heard a useful metaphor last week – Knowledge Management as distillation. Image from wikimedia commons Knowledge is involved in almost everything we do at work, and the work products we create contain the outworkings of that knowledge. However just collecting work products is not Knowledge Management, as that
Read More Shared by Nick Milton June 22, 2017