Learn from triumph and disaster

There should be no difference to learning from success and failure. Kipling wrote, in “If” –  “if you can meet with triumph and disaster, and treat those two impostors just the same..”.  As knowledge managers we try to collect lessons from projects which have been triumphs and projects which have

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Shared by Nick Milton August 21, 2018

Is it possible for an organisation to learn?

Can organisations learn, or can only people learn? Some thoughts on the subject. from creative commons images We often hear about “organisational learning” but is learning something that organisations actually can do? Or is learning the province of people and animals? (Let’s put machine learning aside for the moment –

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Shared by Nick Milton August 8, 2018

What makes a good learner?

If you want a learning organisation, you need an organisation of learners. But what makes a good learner? Learner, by sangeight on Flickr Here’s an article called “Seven Characteristics of Good Learners” by Maryellen Weimer, which addresses just that question. According to Maryellen: Good learners are curious – They wonder

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Shared by Nick Milton July 24, 2018

Keeping a decision log as an aid to learning

A decision log can be a useful tool in learning, and as part of a KM system Many projects and many non-project bodies maintain a decision log, to keep track of, and to publish, the major decisions which have been made. This allows you later to revisit the decisions, and

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Shared by Nick Milton July 13, 2018

How KM helped England learn from history and beat Colombia

Sometimes learning from personal failure is the way to win. Gareth Southgate in despain after missing the penalty in 1996,an event which indirectly led to Englands win last night. Last night England beat Colombia in the Football World Cup quarter final. The game was decided on a penalty shoot-out –

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Shared by Nick Milton July 4, 2018

Learning before, during and after; how it works in Sport

“Learning before, during and after” is a common principle applied to knowledge management in project-based organisations.  But what does it really mean? We may have read about the principle of learning before, during and after in projects, but if you want to see how it really works in practice, take

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Shared by Nick Milton July 3, 2018

The right way to learn from failure

We acknowledge, in KM, that learning from failure is desirable, but what kind of failure are we talking about? image from wikimedia commons We hear the terms “Failure” “Error” and “Mistake” very often in Knowledge Management circles; often treated as synonyms. In particular, the terms “Learning from Failure,” “Learning from Mistakes”

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Shared by Nick Milton April 25, 2018

A case study of a failed learning system

When lesson learning failed in the Australian Defence Force, they blamed the database. But was this all that was at fault? Here’s an interesting 2011 article entitled “Defence lessons database turns off users”. I have copied some of the text below, to show that, even thought the lessons management software

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Shared by Nick Milton March 22, 2018

What are the outputs of the KM workstream?

KM organisations need a Knowledge workstream as well as a Product/Project workstream. But what are the knowledge outputs? I have blogged several times about the KM workstream you need in your organisation; the knowledge factory that runs alongside the product factory or the project factory.  But what are the outputs

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Shared by Nick Milton March 5, 2018

Observations, Insights, Lessons – how knowledge is born

Knowledge is born in a three-stage process of reflection on experience – here’s how. Experiencing, Learning, Reflecting, by Denise Krebs on Flickr I think most people accept that knowledge is born through reflection on experience. The three-stage process in which this happens is the core of how the military approach

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Shared by Nick Milton March 2, 2018