Favorite People often make a big thing about learning from failure, but learning from success is just as important, and can often be overlooked. Crossroads by Chris Potter on FlickrĀ and stockmonkeys.com The impetus to revisit this topic came from a one-liner post on LinkedIn by Oleg Vishnepolsky reading “Sometimes I
Favorite Knowledge Management is the discipline that drives continuous improvement. Here is a diagram that makes this clear We are all familiar with the link between Knowledge and continuous improvement in our personal lives, as demonstrated by the familiar saying “Practice Makes Perfect”. The more we do something, the better
Favorite In today’s rapidly changing world, the speed at which your organisation learns can be a competitive advantage. Spitfies and Bf109 Dogfight, by Adam Purves on Flickr The world is changing, and the rate of change is speeding up. In the past, when progress was slower and the rate of
Favorite “This time it’s different” can be the four most costly words in project knowledge management, if they are used as a reason not to learn from the past. Albert Einstein’s definition of insanity was “doing the same thing over and over again and expecting different results”. And yet, any
Favorite Here’s a really great video on a small organisation operationalising a lessons learned process The organisation is Boulder Associates, an Architect and Design firm with a couple of hundred staff working out of a handful of US locations. The video was recorded at the KA-connect conference in San Francisco
Favorite It is part of the human condition to deny our mistakes, but that makes it hard for us, and for our organisations, to learn. make no mistake, a photo by Meshl on Flickr. I can recommend a really interesting book called “Mistakes were made – but not by me
Favorite As a project learns, it goes through 4 stages (see Donald Rumsfeld) I blogged yesterday about the need for knowledge transfer between a project and an organisation. This post goes a little further, and talks about the development of knowledge within a project. The diagram here shows how KM
Favorite How urgent is learning in your organisation? Image from wikimedia commons When I give my Knowledge Management Training courses, I start proceedings by presenting three stories from organisations who are doing knowledge management, showcasing some of the benefits KM can bring. I then ask the class to discuss the
Favorite An analysis of your past lessons can be used to create a Risk Radar for future projects. Michael Mauboussin, in his book “Think Twice”, talks about the planning fallacy, and compares the inside and outside view. He points out that people planning a task or a project tend to
Favorite People who have learned from experience must understand their responsibility to teach others. Photo by US Army Africa, on Flickr I often say at the start of Lessons learned meetings, that when identifying and recording lessons we should think of them not as something we have learned, but as