The importance of Reflection in KM

Favorite We don’t learn by doing, we learn by reflecting on doing, which is why your KM program should include reflective processes. Kolb learning cycle. Publ;ic domain image from wikipedia There is a popular quote on the Internet, often attributed to John Dewey, that “We do not learn from an

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Shared by Nick Milton June 23, 2017

Three levels of Lesson Learning

Favorite Here are a couple of reprised blog posts from 5 years ago, covering the topic of lesson learning, and presenting 3 potential levels of maturity for a learning system. Most organisations are stuck at level 1. There are three levels of rigour, or levels of maturity, regarding how Lesson-learning is

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Shared by Nick Milton March 27, 2017

The Substitution test for learning from mistakes

Favorite When is a mistake an opportunity for an organisation to learn, and when is it just a human error? There is a test for that. Image from Wikimedia commons “Learning from mistakes” is a goal of many lesson learning systems, and with good reason. If an organisation can learn

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Shared by Nick Milton February 7, 2017