Favorite Probably the worst place to store project lessons is to leave them in the End of Project Report. Tombstone created using http://tombgen.appspot.com/ I know this is still the default approach for many project organisations, and 19% organisations who run KM programs still use this approach (according to our KM survey).
Favorite From the AFAC lesson management forum last week, this video below from David Oberhettinger, NASA’s Jet Propulsion Lab, talking about lesson learning in their human and robotic space exploration program David makes some interesting points, such as the need to dedicate individuals for lessons capture (although NASA allows engineers
Favorite Capture your lessons as stories, that way they will be remembered more easily. Native American Storytelling. Photo By: Johnny Saldivar One of the way humans learn is through stories. Stories can Inform, Educate, and/or Entertain (transmit information, knowledge, and entertainment) and some of the best stories do all three.
Favorite “This time it’s different” can be the four most costly words in project knowledge management, if they are used as a reason not to learn from the past. Albert Einstein’s definition of insanity was “doing the same thing over and over again and expecting different results”. And yet, any
Favorite Here’s a really great video on a small organisation operationalising a lessons learned process The organisation is Boulder Associates, an Architect and Design firm with a couple of hundred staff working out of a handful of US locations. The video was recorded at the KA-connect conference in San Francisco
Favorite It is part of the human condition to deny our mistakes, but that makes it hard for us, and for our organisations, to learn. make no mistake, a photo by Meshl on Flickr. I can recommend a really interesting book called “Mistakes were made – but not by me
Favorite Army learning is not just about fighting battles – here’s an example from disaster response Marines hand out rations in Haiti, by Marines Relief, on Flickr In 2010, the US Army was called in to provide humanitarian aid, including food and shelter, after a category 7 earthquake in Haiti.
Favorite Are you learning lessons, or losing lessons? Kizar [Public domain], from Wikimedia Commons A Lesson is an Investment It might take a project team of 10 people, one day to create, through facilitated discussion, ten high-quality lessons. So each of these takes one man-day to create; say £500 –
Favorite Public organisations can learn from the coastguard when it comes to getting wide scale input to lesson learning US coastguard units train on Lake Ponchartrain by Coast Guard on Flickr Any public organisation, especially one with an element of high priority service, needs a lesson-learning process to improve that service.
Favorite In this blog post I want to contrast two software systems, the Lessons Database, and the Lessons Management System. Lessons Leaned. Sure, by Mike Licht on Flickr There are two types of Lessons Learned approaches, which you could differentiate as “Lessons for Information” and “Lessons for Action”. These represent