A Technology Broker and Management Company Specializing in KM Systems
Favorite The video below is a neat introduction to the concept behind the new Lesson Learned Portal at NATO The video is publically available on the Youtube channel of JALLC, the joint Analysis and Lessons Learned Centre at NATO The Youtube description is as follows: The NATO Lessons Learned Portal
Read More
Shared by Nick Milton March 26, 2018
Favorite When lesson learning failed in the Australian Defence Force, they blamed the database. But was this all that was at fault? Here’s an interesting 2011 article entitled “Defence lessons database turns off users”. I have copied some of the text below, to show that, even thought the lessons management
Read More Shared by Nick Milton March 22, 2018
Favorite Taken from this document, here is a great insight into lesson management from Emergency Management Victoria. Emergency Management Victoria coosrinates support for the state of Victoria, Australia during emergencies such as floods, bush fires, earthquakes, pendemics and so on. Core to their success is the effective learning of lessons from
Read More Shared by Nick Milton March 16, 2018
Favorite KM organisations need a Knowledge workstream as well as a Product/Project workstream. But what are the knowledge outputs? I have blogged several times about the KM workstream you need in your organisation; the knowledge factory that runs alongside the product factory or the project factory. But what are the
Read More Shared by Nick Milton March 5, 2018
Favorite Many of us are used to holding knowledge capture events at the end of a project. There is also merit in repeating this exercise one year (or more) later. Imagine a project that designs and builds something – a factory, for example, or a toll bridge, or a block
Read More Shared by Nick Milton February 21, 2018
Favorite There is often an assumption that storing project files equates to managing knowledge on behalf of future projects. This is wrong, and here’s why. For example, see this video from the USACE Knowledge Management program says “if you digitise your paper files, throw in some metadata tagging, and use our
Read More Shared by Nick Milton February 20, 2018
Favorite The Army talk about building up lessons through Observations and Insights. But what do these terms mean? Lesson learning is one area where Industry can learn from the Military. Military lesson learning can be literally a matter of life and death, so lesson learning is well developed and well
Read More Shared by Nick Milton January 24, 2018
Favorite Here is a case study of one organisation – the BBC – learning from experience. The Olympics is was a massive event, on a scale that is unprecedented in peacetime. It’s the biggest project a country will ever undertake, other than a war. I have already blogged about the
Read More Shared by Nick Milton January 23, 2018
Favorite If lesson learning is so simple, why do organisations so often fail to learn the big lessons? We seem to be able to learn the little lessons, like improving small aspects of projects, but the big lessons seem to be relearned time and time again. Why is this? Some
Read More Shared by Nick Milton January 15, 2018
Favorite The US Federal Emergency Management Agency (FEMA) has a pretty good process for capturing and distributing lessons. Here are the 11 steps. Every Emergency Services organisation pays close attention to Lesson-Learning (see for the approach taken by the Wildland Fire Service). They know that effective attention to learning from lessons can
Read More Shared by Nick Milton January 12, 2018