A Technology Broker and Management Company Specializing in KM Systems
Favorite I posted on this blog 5 years ago on the topic of KM career paths, and suggested the following model for career progression within KM, at least within a larger organisation. Image from wikimedia commons Knowledge facilitator or Knowledge engineer. Doing the basic jobs of KM, facilitating meetings, conducting
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Shared by Nick Milton February 28, 2019
Favorite Are there any parts of KM support you can outsource? If so, which parts? You have a successful Knowledge Management program under way. All is going well, but you are under increasing pressure with requests from the business, and you don’t have enough resources to respond to the demand.
Read More Shared by Nick Milton February 12, 2019
Favorite One in a series of 100 posts about KM roles and role descriptions, here are 14 tasks for a Knowledge Manager Tumyra Byron, Knowledge Operations manager, USAF Courtesy of Rob Dalton, and reproduced from this page on KM4Dev, here is his “Task list for a knowledge manager”. He originally
Read More Shared by Nick Milton January 25, 2019
Favorite The video below, from JD Careers Out There includes a legal knowledge manager talking about his role and career. View Original Source (nickmilton.com) Here.
Favorite KM careers last on average 6.3 years, or else become semi-permanent. For very many years, on Linked-In, I have been seeking connections with Knowledge Managers from around the world, in an attempt to understand the global KM industry a bit better. Recently I have noticed that many of these
Read More Shared by Nick Milton September 28, 2018
Favorite Taken from this publication by Knowledge Street, here is a role description for what is effectively KM Help-desk and support staff – the KM advisors at HP consulting services. This is one in a series of example KM role descriptions on this blog. image from wikimedia commons Stan Garfield describes
Read More Shared by Nick Milton August 14, 2018
Favorite The practice owner is a key role in a KM framework, but are they a bottleneck on progress? Image from wikimedia commons I was presenting at a client internal conference recently, talking aboutKnowledge Management Frameworks. In one section of my talk, I introduced the concept of the Practice Owner, which
Read More Shared by Nick Milton May 30, 2018
Favorite Courtesy of Andrew Trickett, from Arup, here are 6 Ps that knowledge champions and knowledge managers must demonstrate Knowledge champions are an important part of many KM programs, extending the reach and influence of the KM team and acting as ambassadors for, and facilitators of, KM in their part
Read More Shared by Nick Milton May 4, 2018
Favorite In another updated reprise post from the archives, let’s look at typical roles in the KM organisation. As we pointed out earlier this week, the issue of Roles is an often-neglected part of the KM Framework. A fully mature KM organisation will contain several recognised KM positions in order
Read More Shared by Nick Milton April 18, 2018
Favorite Another example role description for you, this time for the Global head of KM for Herbert Smith freehills, the massive multinational law firm (found on LinkedIn). It’s a really nice job description, with a good focus on the overall objective of the role (bullet point 1) and on change
Read More Shared by Nick Milton December 11, 2017