A Technology Broker and Management Company Specializing in KM Systems
Favorite If you are interested in how different industries approach KM, here is a new way to differentiate them. Different industries tend to approach KM in different ways, or apply KM in “different flavours.” In September I posted a ternary plot, where different industries were plotted on their relative focus
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Shared by Nick Milton December 2, 2019
Favorite This post is an update of an earlier post in 2014, brought up to date with new survey data. As part of our global surveys in 2014 and 2017, answered by over 700 KM professionals, we asked respondents to rank a number of barriers in order of the impact
Read More Shared by Nick Milton November 19, 2019
Favorite From our global survey, the reasons why 18 organisations gave up on KM, and how to stop this happening to you. One of the questions in our 2014 and 2017 Global Survey of Knowledge Management asked about the current status of KM in the respondents’ organisations, and for those
Read More Shared by Nick Milton October 22, 2019
Favorite What do companies around the world identify as their primary KM strategic approaches? This was another area we wanted to explore in our two global surveys of Knowledge Management. One of the questions in our surveys therefore covered the topic of strategic focus areas for KM, and we asked
Read More Shared by Nick Milton October 15, 2019
Favorite The size of KM teams depends on the size of the organisation, and the maturity of the KM program. Yesterday I talked about the need to put your A-team onto the KM implementation program, and discussed some of the skills you need on the team. What I did not
Read More Shared by Nick Milton October 9, 2019
Favorite As part of our Global Knowledge Management Surveys in 2014 and 2017, we asked our respondents about the business imperatives which drove them to invest in Knowledge Management. This is what they answered. The survey asked about the importance of 7 main business drivers, and these are listed below,
Read More Shared by Nick Milton September 25, 2019
Favorite Some companies make things, some do things, some maintain relationships. Process companies, Product companies, Client companies – different focus, different business, different approach to KM. OK, so that is an oversimplification – most companies are a mix of Doing, Making and Relationship Management; they have product departments where they
Read More Shared by Nick Milton September 4, 2019
Favorite There have been many articles and blog posts (including here) listing “Top Success Factors for Communities of Practice“. Usually these are based on a combination of experience and theory. Here’s a different approach. Image from wikimedia commons As part of our global global Knowledge Management Surveys in 2014 and
Read More Shared by Nick Milton August 27, 2019
Favorite So far, Knowledge Management has largely been a Big Company game, but this is changing. This is another conclusion from the Knoco Knowledge Management survey, and is neatly illustrated in the bar chart shown here. The survey was conducted in 2 waves – 204 and 2017, and received submissions
Read More Shared by Nick Milton July 1, 2019
Favorite The bigger a community of practice is, the more value it delivers. At least according to our KM surveys. Knoco conducted two major surveys of knowledge management programs in 2014 and 2017, collecting in total more than 700 results. As part of the survey, participants were asked whether Communities
Read More Shared by Nick Milton June 28, 2019