A Technology Broker and Management Company Specializing in KM Systems
Favorite Last week I launched an online survey of planned uses for the new ISO KM standard: ISO 30401:2018. Here are the results of that survey. The survey was announced on this blog, on Twitter, and on LinkedIn (where it was shared by many people). 75 people answered the survey,
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Shared by Nick Milton June 19, 2019
Favorite Technology is not the main issue in Knowledge Management today, according to available data. Results from the free Knoco online survey Here in Knoco we have been taking the pulse of Knowledge Management for many years, through a number of mechanisms, one of which is a free online survey, available
Read More Shared by Nick Milton June 11, 2019
Favorite Did you know that the biggest risk to your Knowledge management program is internal reorganisation? Here is how to protect against this risk. The graph above is taken from our Knowledge Management survey – a survey of over 700 kmers round the world. Some of these people had been
Read More Shared by Nick Milton June 3, 2019
Favorite One of the interesting results from our 2014 and 2017 surveys of KM was to compare KM maturity against different industries. Our Knowledge management surveys in 2014 and 2017, responded to by over 700 knowledge managers world wide, asked (among many other things) about KM maturity, in two ways:
Read More Shared by Nick Milton May 1, 2019
Favorite KM careers last on average 6.3 years, or else become semi-permanent. For very many years, on Linked-In, I have been seeking connections with Knowledge Managers from around the world, in an attempt to understand the global KM industry a bit better. Recently I have noticed that many of these
Read More Shared by Nick Milton September 28, 2018
Favorite As our KM programs develop, our perception of the main barriers and enablers change Our Knowledge management surveys in 2014 and 2017, responded to by over 700 knowledge managers world wide, addressed (among many other things) the issues of barriers and enablers to KM programs. You can see the
Read More Shared by Nick Milton September 25, 2018
Favorite Here is some more data on the global interest in KM. The question is, how we interpret this data. I am always looking for data on the state of the KM market, as a counter to the people who tell us “KM is dead”, or “KM is all about
Read More Shared by Nick Milton July 25, 2018
Favorite We have decided to open the results of our KM Survey to the public. In April 2014, and again in April 2017, Knoco Ltd conducted a global survey of Knowledge management activity and trends. Participation was free and confidential, and all participants received a free Knowledge Management Survey report.
Read More Shared by Nick Milton July 11, 2018
Favorite Knowledge Management can be started quickly, but takes a long time to fully embed. Here are two sources of data that show exactly how long. Over the past few years we have helped many organisations to benchmark their “current status” of Knowledge Management. They ask for this for a number of
Read More Shared by Nick Milton July 9, 2018
Favorite Here is an interesting report on the use of KM in supporting IT service desks in the US and the UK. For the detail, please see the report, but some of the highlights are below: Knowledge management is the second-most adopted process for IT support organizations after Incident Management
Read More Shared by Nick Milton June 26, 2018