A recent paper from the Gartner group seems to contain two basic assumptions about knowledge management which I think are worth addressing. See what you think. The Gartner paper is entitled Automate Knowledge Management With Data Science to Enable the Learning Organization, and contains the following blocks of text: “The
My answer is No, for the following reasons. image from wikipedia I have been working in Knowledge Management for a long time now, and the history of KM includes examples of one technology after another claiming that it will replace KM or make it obsolete. Yet KM is still here.
When we think of KM and technology, we usually think of IT. But is this the wrong sort of technology to concentrate on? image from wikimedia commons Knowledge Management as a discipline was born in the 1980s as a combination of Organisational Learning and the technological revolution sweeping through organisations.
The rise of AI in the form of intellegent agents requires the rise of KM to support it. Image from wikimedia commons This is the conclusion of Gartner research, quoted in this Computer Weekly post entitled “IT staff will need to retrain when automation deskills their jobs”. According to the
The video below is a neat introduction to the concept behind the new Lesson Learned Portal at NATO The video is publically available on the Youtube channel of JALLC, the joint Analysis and Lessons Learned Centre at NATO The Youtube description is as follows: The NATO Lessons Learned Portal is
How will the development of Artificial Intelligence affect the role of the Knowledge Manager? There is a lot of discussion on Artificial Intelligence as part of Knowledge Management, and the use of powerful computing to replace the reliance on experts. As discussed here, the expert, in a rule-based scenario, is seldom
There are a few cases – very few – where you can build a Knowledge Management progam without the help of technology. We often talk about a Knowledge Management Framework as a mix of Roles and Accountabilities, Processes, Technologies, and Governance – the four legs on the Knowledge Management table.
Interesting results are coming through from the Knoco 2017 Knowledge Management survey, including this plot of comparative KM technology value. We asked the survey participants to rate these different types of technology by the value they have added to their KM program, including in the question the option to choose