A Technology Broker and Management Company Specializing in KM Systems
Favorite Here is another reprieve from the archives, looking at the 2 ways in which KM can add value. There are two ways in which Knowledge Management can add value to an organisation, and we can look at them in this way: Finding Knowledge Better; Finding Better Knowledge. The first
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Shared by Nick Milton June 19, 2018
Favorite Here’s a neat video from Xerox describing their Customer-focused KM approach View Original Source (nickmilton.com) Here.
Favorite Here is a sad story, about how trying to save costs in KM destroyed value. The moral of the story is about hopw bring people together face to face and letting them experience the knowledge for themseves, in context, established the necessary credibility for re-use. The organisation in question
Read More Shared by Nick Milton June 15, 2018
Favorite From this published article comes three examples of quantified value from KM. Image from wikimedia commons The article is entitled “Assessing the Business Value of Knowledge Retention Projects: Results of Four Case Studies”, and much of it comes from the work of Larry Todd Wilson, who operates a Knowledge Harvesting
Read More Shared by Nick Milton June 14, 2018
Favorite Found this at OWC (MacSales.com), a DIY Guide to switching out Mac hard drives without losing your data — the very thing I’ll be doing one of these weekends to fit Battlefront II on my bootcamp partition (as Battlefront I is currently taking all the space). .. Upgrading the
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Shared by Friends of Mayor Densmore June 14, 2018
Favorite One of the arguments for Knowledge Management is that it helps people do their jobs more quickly. But does this compromise quality or safety? I blogged recently about how Knowledge Management can reduce both cost and time without compromising quality and safety. This is very counter-intuitive, and many times over the past
Read More Shared by Nick Milton June 13, 2018
Favorite The relationship between knowledge and information has always been problematical. Here is a new way to look at it. The Data/Information/Knowledge/Wisdom pyramid is a very common diagram in the KM world, but despite its ubiquity and simplicity it has many problems: It implies that each class can be turned
Read More Shared by Nick Milton June 12, 2018
Favorite Part of the value of communities of practice is proividing access to the Long Tail of experience There is a tendency in many companies to see Knowledge as being the province of the Experts. As a result, they set up expert centres to look after the knowledge, and expert
Read More Shared by Nick Milton June 11, 2018
Favorite I will be in Jakarta much of this week, so expect blog silence for a few days View Original Source (nickmilton.com) Here.
Favorite Here is a nice Youtube video about the launch of a community of practice for Delivery Managers at the UK Department for Work and Pensions. It’s good to see the energy this event created, as well as the opportunities for knowledge sharing. You can read more about their community
Read More Shared by Nick Milton June 1, 2018