A Technology Broker and Management Company Specializing in KM Systems
Favorite When is a mistake an opportunity for an organisation to learn, and when is it just a human error? There is a test for that. Image from Wikimedia commons “Learning from mistakes” is a goal of many lesson learning systems, and with good reason. If an organisation can learn
Read More
Shared by Nick Milton February 7, 2017
Favorite Here is an interesting video by Jose Vazquez on the use of Communities of Practice for First Responders at Homeland Security in the USA. First Responder Communities of Practice is a professional networking, collaboration and communication platform created by the Department of Homeland Security Science & Technology Directorate to
Read More Shared by Nick Milton February 6, 2017
Favorite Why were the Wright brothers the first to invent the aeroplane? Perhaps because there were two of them! Wilbur and Orville Wright, from wikimedia commons Anyone who is interested in innovation should read the Basadur Applied Creativity site. They have some very interesting models for the innovation cycle, but
Read More Shared by Nick Milton February 3, 2017
Favorite There are increasingly a number of external factors that can drive the adoption of Knowledge Management in organisations. Here are the top 5. Good Knowledge Management is increasingly becoming an expectation on organisations; from clients, from customers, from governments and from contracts. If you cannot build enough support for Knowledge
Read More Shared by Nick Milton February 2, 2017
Favorite To play safely, sometimes you need a rubber room. The “KM rubber room” is a great analogy I picked up from Emily Timmins, Knowledge Manager at Severn Trent Water. She has been introducing Peer Assists in her organisation, and the analogy she uses for a “safe space” for knowledge sharing
Read More Shared by Nick Milton February 1, 2017
Favorite It is very interesting to see Knowledge Management from a CEO’s point of view. Here is what one CEO said. Image from blue diamond gallery If you are “selling” KM to your CEO, then you need to know exactly how a CEO views the topic. To my knowledge, there
Read More Shared by Nick Milton January 31, 2017
Favorite Communities of practice are one of the corenerstones of Knowledge Management, and one of the keys to successful communities is a good Charter. Community core team in front of their draft charter Communities of practice are perhaps the most popular element of Knowledge Management Frameworks. In our Knowledge Management
Read More Shared by Nick Milton January 30, 2017
Favorite It’s quite easy to work out how much your organisation spends on Knowledge. Here’s how. Today I will bring VALUE by Kimberley Kling on Flickr I often say that if your management knew the value of your organisation’s knowledge, then knowledge management would be an easy sell – a
Read More Shared by Nick Milton January 27, 2017
Favorite Someone came up with a great phrase in a workshop recently – “Intellectual Inbreeding” Groupthink by Oscar Berg on Flickr What they meant by Intellectual Inbreeding is the sort of restricted group think you get when ideas or practices have been the province of a small group of people,
Read More Shared by Nick Milton January 26, 2017
Favorite Your KM communication plan should include external communication, primarily as a way to market internally. Image from wikimedia commons Knowledge Management implementation requires a communication strategy and plan, to help the stakeholders climb the ladder of engagement. One particularly useful strategy is to communicate your KM successes to the
Read More Shared by Nick Milton January 25, 2017