A Technology Broker and Management Company Specializing in KM Systems
Favorite Say what you like about the ISO KM standard; at least it encourages you to address KM in the correct order! There are many approaches adopted for introducing KM, and not all of them work well. For example the historically common approach of “Technology Push” – where an organisation
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Shared by Nick Milton January 7, 2020
Favorite There’s nothing magic about Knowledge management; it’s just a management discipline, like so many others. I would suggest that Knowledge Management is one management discipline among many. It represents a way of managing work, paying due attention to the value and effect of an intangible asset (namely, knowledge). It
Read More Shared by Nick Milton January 6, 2020
Favorite This blog is taking an end-year break. Happy Holidays to all my readers; normal service will be resumed in January. View Original Source (nickmilton.com) Here.
Favorite Knowledge has to lead to action in order to add value. call to action by Sean MacEntee on Flickr As the blogger Bill Wilson says (in the context of root cause analysis) “Learning without action is mere mental trickery, while action without learning is simply useless physical exercise”. If knowledge management is
Read More Shared by Nick Milton December 18, 2019
Favorite Work has its own rhythms; its own heartbeat. Make KM part of that heartbeat. Image from wikimedia commons Work has cycles and rhythms; an organisational heartbeat if you will. Embedding Knowledge Management means making it part of that heartbeat, so that it becomes a natural component of the operation
Read More Shared by Nick Milton December 17, 2019
Favorite The purpose of a Knowledge Management framework within an organisation is to give people timely access to the knowledge they need, to make effective decisions and take effective action. A conversation by Khalid Albaih on Flickr Knowledge must flow from the supplier to the user, through Push (publishing, telling)
Read More Shared by Nick Milton December 16, 2019
Favorite There are 3 unusual cases where content is not important to KM, but they are rare! Image from wikimedia commons This blog has argued that content is as important as conversation in KM, and that content beats memory for long-term preservation of knowledge, and that creation of knowledge content (which is different
Read More Shared by Nick Milton December 13, 2019
Favorite There are 3 unusual cases where conversation is not important to KM, but they are rare! Conversation, by Valery Kenski, on Flickr This blog has often argued that conversation is as important as content in KM, that conversation is at the heart of effective knowledge transfer, and that without conversation
Read More Shared by Nick Milton December 12, 2019
Favorite Just doing KM well is not enough, you have to do KM at the required speed. Public domain image from Pixnio The world is changing, and organisations need to learn faster than the speed of change if they are to survive. According to Erick Thompson, assistant VP for knowledge
Read More Shared by Nick Milton December 11, 2019
Favorite In a project-based organisation, we can look at Knowledge Management on two orthogonal axes which together map out the space within which knowledge flows. These are the in-project axis and the cross-project axis. Imagine a large project-based organisation, with multi-disciplinary projects operating in many different regions or divisions. KM
Read More Shared by Nick Milton December 10, 2019