A Technology Broker and Management Company Specializing in KM Systems
Favorite Knowledge Management is fully embedded when refusing to do it is not an option. Let me give you an analogy, from the world of Safety. A couple of years ago I was conducting knowledge management exercises at a gas plant in the Niger Delta. In places like this, safety
Read More
Shared by Nick Milton January 18, 2019
Favorite KM Governance on its own is like a half-built bridge. It gets you nowhere. Half built bridgecc-by-sa/2.0 – © David Lally – geograph.org.uk/p/2266263 KM governance is a crucial part of KM, and much of the new ISO KM standard deals with issues of governance, such as leadership, support, and the creation of a
Read More Shared by Nick Milton January 17, 2019
Favorite There are a few cases where Knowledge management is not needed in an organisation, and where the organisation need not bother with KM. Image from geograph.org.uk These are as follows. When you have a monopoly, so that normal business pressures do not apply to you. You do not need
Read More Shared by Nick Milton January 16, 2019
Favorite How urgent is learning in your organisation? Image from wikimedia commons When I give my Knowledge Management Training courses, I start proceedings by presenting three stories from organisations who are doing knowledge management, showcasing some of the benefits KM can bring. I then ask the class to discuss the
Read More Shared by Nick Milton January 15, 2019
Favorite How much of your project spend should be on KM? image from wikimedia commons That’s an interesting question, and one way to answer it is to look at the value of the knowledge in proportion to the value of the project itself (please note this argument only really works
Read More Shared by Nick Milton January 14, 2019
Favorite Thank you for your support for this blog in 2018 – here is a review of the year, and our Top 10 posts from 2018. More posts will follow in 2019 Support for this blog has been fairly steady during 2018, although trends suggest that it is now viewed
Read More Shared by Nick Milton January 1, 2019
Favorite Image from wikimedia commons This blog is taking an end-year break. Happy Holidays to all our readers; normal service will be resumed in January View Original Source (nickmilton.com) Here.
Favorite All the time we hear managers saying “we want a search engine as good as Google”. Here are 5 reasons why you can never even get close. Image from wikimedia commons Google is the yardstick for search, and managers seem to want internal enterprise search that works as well
Read More Shared by Nick Milton December 14, 2018
Favorite Here is a reprise from the archives – a post primarily about the illusion of memory. The story here from Chabris and Simons raises some disturbing issues about the trustworthiness of tacit knowledge over a long timescale. Gorilla 2 Originally uploaded by nailbender I have just finished reading The
Read More Shared by Nick Milton December 13, 2018
Favorite An interesting Forrester blog highlights some of the risks of process automation image from wikimedia commons We live in a world where automation is beginning to impact knowledge work, in the same way that it impacted manual work in the last century. On the one hand this is great
Read More Shared by Nick Milton December 12, 2018