A Technology Broker and Management Company Specializing in KM Systems
Favorite The US Federal Emergency Management Agency (FEMA) has a pretty good process for capturing and distributing lessons. Here are the 11 steps. Every Emergency Services organisation pays close attention to Lesson-Learning (see for the approach taken by the Wildland Fire Service). They know that effective attention to learning from lessons can
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Shared by Nick Milton January 12, 2018
Favorite There are 4 legs on the Knowledge Management table. Are you investing evenly in each of them? Knowledge Management requires equal attention to the four key enablers of People, Process, Technology and Governance. The test of whether you truly are paying equal attention is whether your KM program investments
Read More Shared by Nick Milton January 11, 2018
Favorite Many Enterprise Social Network adoptions have stalled. What lessons can we draw for Knowledge Management? Enterprise Social Networking (ESN) technologies such as Yammer, Slack and Facebook for Business are often introduced on the same premise as Knowledge Management – that these technologies will allow staff to share knowledge, collaborate,
Read More Shared by Nick Milton January 10, 2018
Favorite Courtesy of IT Jobswatch, UK, here is a summary of the state of UK IT-related KM job market Basically, the job market is much the same or slightly better than last year, and a bit worse than it was 2 years ago. Median UK salaries seem pretty constant. These
Read More Shared by Nick Milton January 9, 2018
Favorite Knowledge adds value when it is current, useful, validated, acccessible, combines knowledge from many sources, and is packaged in a usable format. Here’s how Siemens does its knowledge synthesis and packaging. Siemens define a knowledge asset as being Validated Explicit knowledge on a value-adding Business processes. I like this definition, as it
Read More Shared by Nick Milton January 8, 2018
Favorite Thank you for your support for this blog in 2017 – here is a review of the year, and our Top 10 posts. More will follow in 2018 Average number of blog user sessions per week through 2017 Support for this blog has been steady during 2017 after a
Read More Shared by Nick Milton December 31, 2017
Favorite Here is a reference to a great story about the value of simple KM in healthcare The story is taken from a California State University blog on KM, and references an earlier Times Magazine story, available to subscribers. The Time magazine is ostensibly about doctors’ pay, but also describes
Read More Shared by Nick Milton December 18, 2017
Favorite Here are three powerful principles about building an effective learning system. The principles come from his interesting article about CAVNET – an online forum for the junior leaders of the US Army 1st Cavalry. It’s worth reading the whole article, but I share below some of the points made by
Read More Shared by Nick Milton December 15, 2017
Favorite Here is a really interesting article about the ways in which Communities of Practice can be embedded in an organisation The article is about the management of Networks of Practice in the development sector, and how to draw the balance between managing them too much, or too little. The authors (Marlous
Read More Shared by Nick Milton December 14, 2017
Favorite When you are setting up a KM function, where should it report? Here are some statistics about the most common reporting set-ups. The statistics are drawn from all respondents to our 2014 and 2017 global KM surveys. Any any multiple responses from the same company have been removed from
Read More Shared by Nick Milton December 13, 2017