A Technology Broker and Management Company Specializing in KM Systems
Favorite Here is a very interesting talk, by Clay Shirky, the writer on Internet Technologies and Society In the talk, he points out that over the history of online collaborative groups using social software, there is a predictable pattern which emerges time after time in open unmoderated groups, namely that
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Shared by Nick Milton December 12, 2017
Favorite Another example role description for you, this time for the Global head of KM for Herbert Smith freehills, the massive multinational law firm (found on LinkedIn). It’s a really nice job description, with a good focus on the overall objective of the role (bullet point 1) and on change
Read More Shared by Nick Milton December 11, 2017
Favorite To mark the return of this blog after a short hiatus, here is another popular post from the past, first published 5 years ago. The knowledge management world is large and complex, with many different understandings of what the term means, and what it encompasses. Here is a
Read More Shared by Nick Milton December 8, 2017
Favorite After a couple of years of development, the ISO KM standard (ISO 30401) is now open for discussion of the first committee draft. You can buy a copy of the draft standard from the ISO site for 58 swiss francs, or your own national standards body may allow you to
Read More Shared by Nick Milton November 30, 2017
Favorite Knowledge Management Manager, Stockolm, Sweden Here’s a great opportunity at Electrolux in Stockholm for someone who is familiar with knowledge management in the customer service context https://www.linkedin.com/feed/update/urn:li:activity:6334402671272873985 View Original Source (nickmilton.com) Here.
Favorite This blog is temporarily suspended for personal reasons. I hope to resume normal service before too long. View Original Source (nickmilton.com) Here.
Favorite There are many things that the world leaders in KM have in common. Here are 10 of them. Free image from Max Pixel A focus on know-how, and providing know-how to the decision makers at all levels. The leaders in KM know that the end goal of KM is
Read More Shared by Nick Milton November 3, 2017
Favorite This month there were two “Director of KM” jobs advertised on linked-in. Let’s see what this job entails. Word cloud from the responsibilities list “Knowledge Management” is a poorly defined term, and Knowledge Management jobs can range from low level data-entry clerks to high level strategic posts, and anything
Read More Shared by Nick Milton November 2, 2017
Favorite A lesson, or a piece of knowledge, goes through ten generic steps in its life cycle. Free image from Max Pixel That’s partly why lesson learning is not easy – the lifecycle of a lesson contains several steps if the lesson is to lead to embedded change. These ten
Read More Shared by Nick Milton November 1, 2017
Favorite One of the issues involved in developing the ISO standard for Knowledge Management has been the definition of the “White Space” KM occupies. After all, if Knowledge management is to add any value as a discipline, it must cover areas not already covered by other disciplines. This was the
Read More Shared by Nick Milton October 31, 2017