A Technology Broker and Management Company Specializing in KM Systems
Favorite One of the more effective ways to introduce Knowledge Management is through solving a series of business problems. Here is a 12 step approach to doing just that. Image from wikimedia commons I came across this paper by Ray Dawson, professor of KM at Loughborough University, proposing a 12-step approach
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Shared by Nick Milton April 19, 2022
Favorite Over the past several months, a drafting team from the British Standards Institute has been writing a guide to the ISO KM standard. This guide is now available in early draft form for public review and comment. The guide will become British Standard BSI 30402, and it provides guidance
Read More Shared by Nick Milton April 13, 2022
Favorite This blog post is a reprise from the archives, and concerns the question of where Knowledge comes from. In most of the Knowledge Management training courses I run, I ask the question “where does knowledge come from?” Always, every time, the first answer I get is “Experience – Knowledge
Read More Shared by Nick Milton April 11, 2022
Favorite There is a clear view than knowledge lies in the “walls” and the “hallways” between the “rooms” of an organisation. Here are some of the implications of this view for Knowledge Management. Image from wikimedia commons This blog post was inspired by a post from Nancy Dixon entitled Where Is
Read More Shared by Nick Milton April 4, 2022
Favorite How do you know your Knowledge Management strategy is in danger of crashing? Here are 6 signs. These 6 danger signs are from a 2009 blog post by Lucas McDonnell, reproduced as a Linked-In Pulse article in 2015, but now available only via this blog. Image from wikimedia commons 1.
Read More Shared by Nick Milton March 28, 2022
Favorite Here are 5 key skill areas you must not ignore when putting together your Knowledge Management implementation team. You need to have all of them on the team. Image from wikimedia commons You know the four enablers of People, Process, Technology and Governance? What we call the four legs on the
Read More Shared by Nick Milton March 21, 2022
Favorite This blog has already published several articles about KM success factors. Here is another slant on the topic. Communities of practice are a core component of any Knowledge Management Framework, and therefore people are very interested in why they work, and why they fail. I have already shared the
Read More Shared by Nick Milton March 14, 2022
Favorite To start with, you don’t need Knowledge Management to be applied everywhere – only in the few places where it makes a difference. FOCUSR by Libertarian Girl on Flickr There is always a balance to be struck between burden and value. KM involves extra work – it involves attention
Read More Shared by Nick Milton March 7, 2022
Favorite One of David Snowden’s principles is that “Knowledge can’t be conscripted, it can only be volunteered”. However waiting passively for voluntary contributions is the wrong way to spread knowledge. Ask for volunteers instead. I Know The Answer!Originally uploaded by ngader Knowledge can’t be conscripted, it can only be volunteered,
Read More Shared by Nick Milton March 2, 2022
Favorite It is generally acknowledged that KM requires a culture of trust. But is remote working eroding trust, and what might this do to KM? Trust by Vic on Flickr There are many studies of the links between Knowledge Management and trust (see here, here, and here for example). Without
Read More Shared by Nick Milton February 7, 2022