A Technology Broker and Management Company Specializing in KM Systems
Favorite Knowledge Management roles and accountabilities are one of the four legs on the KM table, but receive comparatively little attention. They seem to be a bit of a “blind spot”. In our consulting work, we find that Knowledge Management roles often do not get the same level of attention
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Shared by Nick Milton February 12, 2021
Favorite You know how quickly you can zoom into your house on Google Earth? Can you zoom into your organisational knowledge just as easily? You can browse to your house very quickly on Google Earth. First you find your country, then your city, then your suburb or village then your
Read More Shared by Nick Milton February 5, 2021
Favorite Here are 4 reasons why stories can be a very powerful way to share knowledge. I often use the US Wildland fire lessons center as a great example of knowledge sharing. Their portal contains lessons, advice, a blog, summaries of incidents, and links to videos hosted on their youtube
Read More Shared by Nick Milton January 29, 2021
Favorite Incrementalism will not work as a way to introduce Knowledge Management. KM is a mindshift – a giant leap – not a series of small steps. One giant leap by Vivobarefoot on Flickr Incrementalism is a method of working or changing by using many small incremental changes instead of
Read More Shared by Nick Milton January 22, 2021
Favorite Your knowledge store should support people who browse as well as people who search. It should be like a shopper-friendly supermarket. Image from wikimedia commons Some shoppers know exactly what they want. They walk into the relevant store, ask an assistant where to find the item, and buy it.
Read More Shared by Nick Milton January 14, 2021
Favorite Why do we hear so much about Content Management in Knowledge Management, and so little about Conversation Management? Image from wikimedia commonsCC licenceAttribution Dean Calma, IAEA Happy New Year to all readers of this blog. I have been blogging about Knowledge Management topics on an almost daily basis since
Read More Shared by Nick Milton January 8, 2021
Favorite As my last blog post this year, please find below a presentation I gave last month to CIEDO in Barcelona. Many thanks to CIEDO for inviting me to the conference, which was extremely interesting. I was honoured to be invited. In the video I am talking on the topic
Read More Shared by Nick Milton December 21, 2020
Favorite I blogged earlier this week about the KM accountabilities for project managers. Here is the counterpart – the KM accountability for the knowledge domain owners. There are two dimensions to KM within a project based organisation. These are KM within individual projects, and KM across and between the projects.
Read More Shared by Nick Milton December 18, 2020
Favorite It is becoming increasingly common to appoint your CKO internally, from within the organisation. A common question when implementing Knowledge Management – should your KM team leader, or CKO, be an internal appointment, or should you look externally to fill the role? I posted on this topic in 2019, but include
Read More Shared by Nick Milton December 17, 2020
Favorite In a project based organisation, project managers bear much of the accountability for KM within the projects. There are two dimensions to KM within a project based organisation. These are KM within individual projects, and KM across and between the projects. Any project based organisation needs to consider both
Read More Shared by Nick Milton December 15, 2020