A Technology Broker and Management Company Specializing in KM Systems
Favorite Product life-cycle management (PLM) is a well-established discipline. To support this, we are going to need Product life-cycle knowledge management. Image from wikimedia commons In industry, product lifecycle management is the process of managing the entire lifecycle of a product from inception, through engineering design and manufacture, to service
Read More
Shared by Nick Milton February 20, 2020
Favorite A recurrent theme on this blog is to address “the 4 legs on the Knowledge Management table” – the four enabling elements of the Knowledge Management Framework (and indeed of any management framework) – roles, processes, technology and governance. In a 2015 blog post entitled “the wobbliest legs on
Read More Shared by Nick Milton February 19, 2020
Favorite The knowledge manager, seeking to lead the change to a Knowledge Management culture in their own organisation, needs to know how to sell their product. Image from wikimedia commons As a Knowledge Manager, you are asking people to pay attention to something (knowledge) which previously has been ignored. You
Read More Shared by Nick Milton February 17, 2020
Favorite We hear a lot about the importance of a “no-blame culture” in Lesson-learning, but a no-blame culture won’t work unless you have no-blame processes as well. Image from wikimedia commons Learning lessons in an organisation requires a culture of openness, so that people are willing to explore honestly and
Read More Shared by Nick Milton February 14, 2020
Favorite In his book “The myths of creativity” , David Burkus demystifies the creative process, and explodes what he calls the top ten myths about creativity, based on his research with highly creative individuals and firms. The ten myths are listed and described below, and David introduces two of them
Read More Shared by Nick Milton February 13, 2020
Favorite Do online social media drive a “spiral of silence” which can stifle proper debate? It can, according to this techcrunch article, which points to this survey from Pew Research. Shhh by Catherine on Flickr I think everyone would agree that for knowledge to be shared effectively in organisations, people need
Read More Shared by Nick Milton February 12, 2020
Favorite “No plan of operations extends with any certainty beyond the first contact with the main hostile force” (von Moltke). “A comedy routine is not finished until it has been performed in front of a crowd” (Dara O Briain). And a KM Implementation plan cannot be fully determined in advance
Read More Shared by Nick Milton February 11, 2020
Favorite Nobody will look for knowledge from others if they think they already know what to do, and you cannot teach anyone anything if they think they know it already. Therefore the most effective way to promote a desire to learn in an organisation, is to move people out of
Read More Shared by Nick Milton February 7, 2020
Favorite The plot below is based on data presented in this blog post from last May. The data come from our Knowledge management surveys in 2014 and 2017, responded to by over 700 knowledge managers world wide. in this survey we asked (among many other things) about KM maturity, in
Read More Shared by Nick Milton February 6, 2020
Favorite People often think of Knowledge as being Organic, or being an Ecosystem. But what does this imply for Knowledge Management and for the Knowledge Manager? gardener, Filoli, by David McSpadden on Flickr The ecosystem or the garden is a pretty good metaphor for the world of Knowledge in an
Read More Shared by Nick Milton February 5, 2020