A Technology Broker and Management Company Specializing in KM Systems
Favorite Knowledge in an organisation often comes in 3 levels of authority – Must, Should and Could Copyright Knoco 2018 I am often asked “Does knowledge management have to be top-down, command and control? Should the company be telling people what to do and how to do it? Why can’t
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Shared by Nick Milton October 9, 2018
Favorite Just a reminder that the British Standards institute is holding an open webinar today at 2pm UK time to launch the new ISO KM standard. I am co-hosting the webinar, together with Ron Young and Judy Payne, and Julie Lataweic and Paul Lambert from BSI. We will cover Introdocution
Read More Shared by Nick Milton October 8, 2018
Favorite Another reprise from the archives – the idea of lessons being the “car parts” of knowledge This post is a combination of three ideas, to see if they come up with something new. Idea number 1 – the idea of an organisation as a knowledge factory, sparked by Lord
Read More Shared by Nick Milton October 5, 2018
Favorite Knowledge Management requires knowledge seeking and knowledge sharing. But why so much focus in internal processes on sharing and so little on seeking? Learning Happens by shareski, on Flickr One of the standard models for Knowledge Management in project environments is the idea of “Learning Before, During and After“.
Read More Shared by Nick Milton October 4, 2018
Favorite Knowledge management can be a strategic tool, but too often is used tactically. To add value, Knowledge Management must be strategic. However often its use is not strategic, but it seen as a low-level support activity; managing a generic resource, just as you might manage land or property or
Read More Shared by Nick Milton October 3, 2018
Favorite When estimating the potential value of Knowledge Management, perhaps we can start by looking at the cost of not knowing. It’s not always easy to put a value on knowledge, or on knowledge management. However it is easier to put a cost to the lack of knowledge, through asking
Read More Shared by Nick Milton October 2, 2018
Favorite Here’s a reprise from the archives – Socrates on the limitations of the written word. Socrates, as reported by Plato in The Phaedrus, was not a fan of explicit knowledge. Explicit knowledge, in those days, meant Writing, and Socrates never wrote anything down – he had a scribe (Plato)
Read More Shared by Nick Milton October 1, 2018
Favorite In the video below, Phil Karp, a Lead Knowledge Management Officer from the World Bank describes how he helps practitioners from around the world to share knowledge and lessons with each other. This is an excellent viewpoint into the role of KM in the development sector. Phil Karp, Lead
Read More Shared by Nick Milton October 1, 2018
Favorite KM careers last on average 6.3 years, or else become semi-permanent. For very many years, on Linked-In, I have been seeking connections with Knowledge Managers from around the world, in an attempt to understand the global KM industry a bit better. Recently I have noticed that many of these
Read More Shared by Nick Milton September 28, 2018
Favorite The SECI model is a common model in KM. This blog post from the archives suggests a way to expand this model. One of the basic models of Knowledge Management – often discussed, frequently challenged – is Nonaka and Takeuchi’s SECI model. This is a 2×2 matrix, looking at
Read More Shared by Nick Milton September 26, 2018