A Technology Broker and Management Company Specializing in KM Systems
Favorite Your manager comes to you and says “I like the idea of Knowledge Management, but you have to give me an ROI figure”. Is this a problem, or an opportunity? At first sight this is a problematic request, as the ROI for KM is notoriously difficult to predict. If
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Shared by Nick Milton April 10, 2018
Favorite When we review client Knowledge Management frameworks, it is often the same two elements that are missiong, or poorly developed. One of the services we offer at Knoco is an assessment and benchmarking of client Knowledge Management Frameworks, to assess for completeness and maturity. We do this in two
Read More Shared by Nick Milton April 9, 2018
Favorite We have been having a discussion in Knoco about the differences between project document output, project knowledge output, and knowledge documents. Here is one way to look at the differences. Every project produces documents as a result of the project workstream. However, as we know, the organisation also needs
Read More Shared by Nick Milton April 6, 2018
Favorite Nearly 500 years ago, Archbishop Thomas Cranmer wrote a phrase that neatly encompasses the five stages of Knowledge Internalisation “The Book of Common Prayer” was first written by Archbishop Thomas Cranmer in 1539 before the birth of Shakespeare, and it is a work of literature and poetry as well
Read More Shared by Nick Milton April 5, 2018
Favorite When we think of KM and technology, we usually think of IT. But is this the wrong sort of technology to concentrate on? image from wikimedia commons Knowledge Management as a discipline was born in the 1980s as a combination of Organisational Learning and the technological revolution sweeping through
Read More Shared by Nick Milton April 4, 2018
Favorite The knowledge you gain each working day is worth about $14, according to an anslysis of salary increases. Median salaries for engineers vs years of experiencefrom the Engineering Income and Salary Survey 2012 People often say “you can’t value knowledge” In a strict sense, that is probably true, but
Read More Shared by Nick Milton April 3, 2018
Favorite “Learning before, during and after” is one of the oldest models in KM, and still one of the most useful. Learning before, during and after was one of the early bywords for Knowledge Management at BP in the 90s – a simple and memorable mantra that project staff can
Read More Shared by Nick Milton March 29, 2018
Favorite The rise of AI in the form of intellegent agents requires the rise of KM to support it. Image from wikimedia commons This is the conclusion of Gartner research, quoted in this Computer Weekly post entitled “IT staff will need to retrain when automation deskills their jobs”. According to
Read More Shared by Nick Milton March 28, 2018
Favorite I have often used this story as a way to distinguish knowledge and information, but here are a few more points: map courtesy of NASA I like to illustrate the difference between Information and Knowledge, with a story or an example. Let’s take the example of a geological map
Read More Shared by Nick Milton March 27, 2018
Favorite The video below is a neat introduction to the concept behind the new Lesson Learned Portal at NATO The video is publically available on the Youtube channel of JALLC, the joint Analysis and Lessons Learned Centre at NATO The Youtube description is as follows: The NATO Lessons Learned Portal
Read More Shared by Nick Milton March 26, 2018