"Buried Treasure" – A KM selling point to senior management

Favorite This is an argument you can use with your senior management, when trying to sell Knowledge Management. Image from wikimedia commons Knowledge is a resource you already own; you just haven’t properly monetized it yet.  Any organisation is rich with knowledge, and our organisation pays a lot for knowledge

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Shared by Nick Milton November 12, 2018

KM carrots and KM sticks

Favorite Both carrots and sticks are required when incentivising KM behaviour, but each has its time and place. Image from wikimedia commons I spent this week at the Asian Development Bank’s Knowledge Forum, and (as is so often the case in these events) the topic of Incentives for KM was

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Shared by Nick Milton November 9, 2018

ISO KM standard now available for purchase

Favorite ISO 30401, the Management System standard for Knowledge Management, is now available for purchase From the ISO store, for 118 Swiss FrancsFrom the BSI store,  not available at the time of posting, but should be there very soon, price in UK pounds More details on the standard Link to webinar

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Shared by Nick Milton November 2, 2018

5 types of conversation – only one works for KM

Favorite Knowledge Management is a combination of content management and conversation management, but which sort of conversations do we need? Let’s talk, by Ron mader, on Flickr Conversation is widely recognised as the best Knowledge Management tool there is. Tacit knowledge and true understanding can be shared through conversation, but

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Shared by Nick Milton October 31, 2018

5 success factors for project learning

Favorite Learning effectively from projects is a goal for many organisations. Here are some ways how to do it. Dams project team, by US Army Corps of Engineers, on Flickr The list below of success factors for project-based learning was proposed by Schindler and Eppler, two researchers working out of

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Shared by Nick Milton October 30, 2018

The Risk Radar – what could possibly go wrong?

Favorite An analysis of your past lessons can be used to create a Risk Radar for future projects. Michael Mauboussin, in his book “Think Twice”, talks about the planning fallacy, and compares the inside and outside view. He points out that people planning a task or a project tend to

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Shared by Nick Milton October 29, 2018

5 first steps to KM success

Favorite Here are the first 5 steps in a successful KM journey Buffalo, NY by JasonParis, on Flickr At Knoco, we have seen enough Knowledge Management implementation programs by now  to know that there a few key steps every organisation needs to take in the beginning. These steps are as

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Shared by Nick Milton October 26, 2018

Plan, Do, Measure, Learn

Favorite The addition of Learning to a Deming-like cycle may help integrate KM and continual improvement. The Deming cycle is at the heart of continuous improvement. Based on 4 steps of “Plan-Do-Check-Act” (PDCA) it is a cycle of action, or a cycle of mindfulness, that drives and continuous improvement. Learning

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Shared by Nick Milton October 24, 2018

Adopt, adapt, improve

Favorite Adopt, adapt, improve could be seen as a mantra for KM – but is it always the right approach? “Adopt, Adapt, Improve” is the maxim of the British “Round Table” club – a non-political, non-sectarian association for young professional men, for social and professional ends. The maxim comes from

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Shared by Nick Milton October 23, 2018