A Technology Broker and Management Company Specializing in KM Systems
Favorite This blog often refers to aviation and their use of checklists as a great example of KM operating ata cultural level in an industrial sector. Here are some more thoughts. B17 checklist linked from here Boeing first turned to checklists in order to recover from a commercial near-disaster. This
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Shared by Nick Milton October 22, 2018
Favorite KM in mega-projects is much the same as KM in any project, but at a larger scale and a greater degree of rigour image from wikipedia Knowledge Management as applied to projects is a pretty well-understood field (see for example my book on Knowledge Management for Teams and Projects).
Read More Shared by Nick Milton October 19, 2018
Favorite In another post from the archives (with some updates) let’s look at the common phrase “knowledge transfer” and discuss whether this is the wrong concept. Knowledge transfer, when illustrated graphically, often looks like the picture below – knowledge leaving one head and entering another. THIS MODEL IS WRONGimage from
Read More Shared by Nick Milton October 18, 2018
Favorite If you want people to think outside the box, give them a problem that’s outside the box. Image by nicubunu on Public Domain Clipart There is a game I often play with a class, when we are on an innovation retreat such as a Business Driven Action Learning exercise.
Read More Shared by Nick Milton October 17, 2018
Favorite The video below, from JD Careers Out There includes a legal knowledge manager talking about his role and career. View Original Source (nickmilton.com) Here.
Favorite We hear a lot about trust in Knowledge Management, but what sort of trust do we mean? Image from wikimedia commons It can’t mean personal trust in the other people involved, at least not in a large organisation where it is impossible to know everyone, and indeed impossible to
Read More Shared by Nick Milton October 15, 2018
Favorite Please find copied below a communication from BSI about the webinar earlier this week where we introduced ISO Management Systems standard 30401 – Knowledge Management, with a request to pass it on to other interested parties. You can find below links to the slides that were presented, and to
Read More Shared by Nick Milton October 12, 2018
Favorite Very often we hear people talking about the failure of KM as a discipline, and asking “Why hasn’t it caught on after all these years?” It’s an interesting question, but it’s the wrong question. It’s an interesting question, but it’s the wrong question. People asking the question are often
Read More Shared by Nick Milton October 12, 2018
Favorite In this video, Ed Hoffman – ex-CKO of NASA talks about the role of the CKO, and the role of KM in major projects. This is an audio interview – the pictures on the video are a loop of screenshots of the major projects knowledge hub – so you
Read More Shared by Nick Milton October 11, 2018
Favorite Sometimes learning after an event should be instantaneous, as in the “Tailboard AARs” used by fire crews. The Tailboard AAR is a term used by the Fire Service to describe a short Knowledge-sharing session (an After Action Review) that should happen immediately after activity, around the Tailboard of a fire
Read More Shared by Nick Milton October 10, 2018