A Technology Broker and Management Company Specializing in KM Systems
Favorite In this video David Henderson of the Y-12 National Security Complex Knowledge Preservation Management team gives an example of what can go wrong when critical skills are allowed to age out with the plant’s working population, and describes what his team are doing to address this risk. (Sorry I
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Shared by Nick Milton April 13, 2018
Favorite Many organisations are concerned about the GDPR and internal confidentiality issues associated with making all documents public and searchable. But KM does not have to work like that. Image from wikimedia commons We often come across concerns of internal confidentiality, Chinese Walls, and now GDPR which can make people
Read More Shared by Nick Milton April 12, 2018
Favorite The Umbrella week (aka Knowledge Handover) is a face-to-face process for sharing lessons with the rest of the organisation. Umbrella week image from army.mil You can read about a recent Umbrella week here, where Captain Scott Kuhn of the 3rd Armoured Brigade described an event last week. According to
Read More Shared by Nick Milton April 11, 2018
Favorite Your manager comes to you and says “I like the idea of Knowledge Management, but you have to give me an ROI figure”. Is this a problem, or an opportunity? At first sight this is a problematic request, as the ROI for KM is notoriously difficult to predict. If
Read More Shared by Nick Milton April 10, 2018
Favorite When we review client Knowledge Management frameworks, it is often the same two elements that are missiong, or poorly developed. One of the services we offer at Knoco is an assessment and benchmarking of client Knowledge Management Frameworks, to assess for completeness and maturity. We do this in two
Read More Shared by Nick Milton April 9, 2018
Favorite We have been having a discussion in Knoco about the differences between project document output, project knowledge output, and knowledge documents. Here is one way to look at the differences. Every project produces documents as a result of the project workstream. However, as we know, the organisation also needs
Read More Shared by Nick Milton April 6, 2018
Favorite Nearly 500 years ago, Archbishop Thomas Cranmer wrote a phrase that neatly encompasses the five stages of Knowledge Internalisation “The Book of Common Prayer” was first written by Archbishop Thomas Cranmer in 1539 before the birth of Shakespeare, and it is a work of literature and poetry as well
Read More Shared by Nick Milton April 5, 2018
Favorite When we think of KM and technology, we usually think of IT. But is this the wrong sort of technology to concentrate on? image from wikimedia commons Knowledge Management as a discipline was born in the 1980s as a combination of Organisational Learning and the technological revolution sweeping through
Read More Shared by Nick Milton April 4, 2018
Favorite The knowledge you gain each working day is worth about $14, according to an anslysis of salary increases. Median salaries for engineers vs years of experiencefrom the Engineering Income and Salary Survey 2012 People often say “you can’t value knowledge” In a strict sense, that is probably true, but
Read More Shared by Nick Milton April 3, 2018
Favorite “Learning before, during and after” is one of the oldest models in KM, and still one of the most useful. Learning before, during and after was one of the early bywords for Knowledge Management at BP in the 90s – a simple and memorable mantra that project staff can
Read More Shared by Nick Milton March 29, 2018