Favorite Here are 9 lessons from a KM implementation at the BBC. Image from wikimedia commons A great case history of Knowledge Management Implementation at the British Broadcasting Corporation can be found in Tom Young’s book “Knowledge Management for Services, Operations and Manufacturing“. The case history is written by Claire
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Shared by Nick Milton June 17, 2020
Favorite The Farnham Street blog (reporting on the book Mind Gym) describes nine tactics you can use to influence others, while making the point that ““it is essential that you understand the other person’s reasons so you can use tactics that will work to persuade them, as opposed to tactics that
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Shared by Nick Milton February 27, 2020
Favorite The knowledge manager, seeking to lead the change to a Knowledge Management culture in their own organisation, needs to know how to sell their product. Image from wikimedia commons As a Knowledge Manager, you are asking people to pay attention to something (knowledge) which previously has been ignored. You
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Shared by Nick Milton February 17, 2020
Favorite “No plan of operations extends with any certainty beyond the first contact with the main hostile force” (von Moltke). “A comedy routine is not finished until it has been performed in front of a crowd” (Dara O Briain). And a KM Implementation plan cannot be fully determined in advance
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Shared by Nick Milton February 11, 2020
Favorite Last week I started a set of blog posts likening KM implementation to a business start-up. Here is number 4 in the series. Image from wikimedia commons This blog series uses this analogy of a start-up to inform KM implementation. It reviews 5 common reasons for start-up failure and
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Shared by Nick Milton January 28, 2020
Favorite Last week I started a set of blog posts likening KM implementation to a business start-up. Here is number 5 in the series. Lean Start-up methodology, by Rebeca Zuniga on Flickr This blog series uses this analogy of a start-up to inform KM implementation. It reviews 5 common reasons
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Shared by Nick Milton January 28, 2020
Favorite Last week I started a set of blog posts likening KM implementation to a business start-up. Here is number 3 in the series. Picture from Needpix, author geralt (pixabay.com) This blog series uses this analogy of a start-up to inform KM implementation. It reviews 5 common reasons for start-up failure
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Shared by Nick Milton January 27, 2020
Favorite Yesterday I started a set of blog posts likening KM implementation to a business start-up. Here is number 2 in the series. Picture by Tumisu (pixabay.com) on Needpix In many ways, the initial implementation of Knowledge Management within an organisation is like the launch of a new product into
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Shared by Nick Milton January 24, 2020
Favorite If we liken KM implementation to a business start-up, there are many lessons we can learn and apply. Image by www.inkmedia.eu on Flickr In many ways, the initial implementation of Knowledge Management within an organisation is like the launch of a new product into a market by a start-up
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Shared by Nick Milton January 23, 2020
Favorite In a 2015 video reprise from Edward Rogers, CKO of NASA Goddard, he explains what he sees as the 5 most common mistakes in implementing KM. All of these stem from one reason, which is that KM people too often fail to learn from the experience of the past.
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Shared by Nick Milton January 21, 2020