A Technology Broker and Management Company Specializing in KM Systems
Favorite Here are 5 key skill areas you must not ignore when putting together your Knowledge Management implementation team. You need to have all of them on the team. Image from wikimedia commons You know the four enablers of People, Process, Technology and Governance? What we call the four legs on the
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Shared by Nick Milton March 21, 2022
Favorite I presented this Boston Square last week to talk about 4 styles of knowledge transfer. Here’s how the KM team can help with each. The Boston Square looks at four modes of knowledge transfer within KM, differentiated by Push and Pull, and Documented/Undocumented knowledge. Any balanced KM program will
Read More Shared by Nick Milton October 26, 2020
Favorite Last week I started a set of blog posts likening KM implementation to a business start-up. Here is number 3 in the series. Picture from Needpix, author geralt (pixabay.com) This blog series uses this analogy of a start-up to inform KM implementation. It reviews 5 common reasons for start-up failure
Read More Shared by Nick Milton January 27, 2020
Favorite The size of KM teams depends on the size of the organisation, and the maturity of the KM program. Yesterday I talked about the need to put your A-team onto the KM implementation program, and discussed some of the skills you need on the team. What I did not
Read More Shared by Nick Milton October 9, 2019
Favorite Introducing Knowledge Management to an organisation is a process of massive disruption and change (or at least it should be!). You need your very best team on the job. Image by Joe Haupt on Flickr One of the most frustrating situations you can face as a consultant is working
Read More Shared by Nick Milton October 8, 2019
Favorite There are five key skills you need on a KM team, no matter what sort of organisation you are. Image from ROverhate (pixabay.com) via needpix Implementing Knowledge Management needs attention to many things – to People, Process and Technology, to Governance, Change Management, to Collecting knowledge and Connecting people,
Read More Shared by Nick Milton July 4, 2019
Favorite When KM implementation is over, the KM team still has a job of work to do Implementing Knowledge Management is a long project of culture change, and the introduction of a new management framework (roles, processes, technologies, governance). The Knowledge Management team’s initial role is to design and introduce
Read More Shared by Nick Milton March 20, 2019
Favorite Here are ten things a KM Champion needs to understand in order to do their job well. Image from wikimedia commons Understand your roleDiscuss this with the KM team until you have a clear idea what your role as Champion entails. It may contain elements such as the following:
Read More Shared by Nick Milton October 5, 2017
Favorite Where is the best place for Knowledge Management in an organisation? This is a common question in the early stages of a Knowledge Management implementation program. It also sometimes arises later on; if you start KM with a temporary task force reporting at a high level, then when KM
Read More Shared by Nick Milton July 12, 2017
Favorite There are many skills needed on your KM team, but one is more important than any of the others. I have been involved in a few overview visits to Knowledge Management programs recently, and a common factor in all of them has been a missing skill within the Knowledge
Read More Shared by Nick Milton June 13, 2017