A Technology Broker and Management Company Specializing in KM Systems
Favorite Transferring knowledge is like passing a ball – both the thrower and the catcher share accountability for an effective pass. Imagine an experienced practitioner transferring knowledge to a younger colleague or group of colleagues. Who is accountable for ensuring effective knowledge transfer? The answer is that the accountability is
Read More
Shared by Nick Milton February 28, 2020
Favorite The Knowledge Retention process consists of 6 generic steps. Missing pieces, by OnePoint services, on Flickr In many organisations crucial knowledge is held in the heads of a few ageing experts, and when they retire, that knowledge is lost. In some Western organisations, with large baby-boomer populations, up to
Read More Shared by Nick Milton August 3, 2018
Favorite This video from the University of Bath, UK, shows Joseph Borders describing a varation of the Critical Decision Method. This is a method used to elicit knowledge from an expert, in the context of an unusual even they were involved in, through an analysis of their decision making process.
Read More Shared by Nick Milton July 31, 2018
Favorite Knowledge retention can be a massive exercise if not focused. But which knowledge should you focus on retaining? Imagine you are setting up a Knowledge Retention interview with a company expert. This expert has a lifetime’s knowledge which would take an eternity to capture – where do you start?
Read More Shared by Nick Milton September 29, 2017