The four most dangerous words in KM

Favorite There are four dangerous words you hear a lot when introducing KM. Here’s how to respond to them. Image from publicdomainpictures.net “This organisation is different” Those are the four words, and they usually appear in this context. “Here is a story about how knowledge management helps organisations like this

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Shared by Nick Milton June 28, 2017

Selling KM based on emotion

Favorite You have have made a logical business case for KM at your organisation, but nobody buys things based on logic. USP by photosteve101 on Flickr People generally buy things based on emotion (“I must have that – it looks so cool”), and then convince themselves by logic that is was a

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Shared by Nick Milton June 8, 2017