How collecting knowledge supports connecting people

The two Knowledge Management strategies of Socialisation and Codification (sometimes called Connecting and Collecting) are often seen as polar opposites. They aren’t.  Image from wikimedia commons Connecting and collecting are often cited as alternative KM strategies – as if they were distinct and separate. They are more like Yin and

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Shared by Nick Milton June 24, 2019

Pendulum swings in KM, and how to avoid them

The problem with Dualism in KM is that it leads to pendulum swings in terms of focus. Here is how to avoid this. Image form wikimedia commons There can be quite a lot of Dualism in KM – seeing KM in terms of two mutually exclusive opposites which require a

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Shared by Nick Milton May 2, 2019

Can you outsource KM support?

Are there any parts of KM support you can outsource? If so, which parts? You have a successful Knowledge Management program under way. All is going well, but you are under increasing pressure with requests from the business, and you don’t have enough resources to respond to the demand. You

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Shared by Nick Milton February 12, 2019

The organisations for which KM is not important

There are a few cases where Knowledge management is not needed in an organisation, and where the organisation need not bother with KM. Image from geograph.org.uk These are as follows. When you have a monopoly, so that normal business pressures do not apply to you. You do not need to

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Shared by Nick Milton January 16, 2019

50 ways to wreck your KM strategy

Here’s another reprieve from the archives – 50 ways to wreck your KM strategy When I wrote “Designing a successful KM strategy” with Stephanie Barnes, we originally included a final chapter on “how to wreck your strategy” – a list of 50 things not to do (similar to the chapter on “100

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Shared by Nick Milton August 22, 2018

The dangers of Neomania in KM

Why search for what’s new? Why not search for what we know works? Image from wikimedia commons Rolf Dobelli in his book “The Art of Thinking Clearly“, and Nassim Nicolas Taleb in “Antifragile“, refer to the term Neomania. Taleb defines Neomania as follows “The “love of the modern for its

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Shared by Nick Milton August 1, 2018