A Technology Broker and Management Company Specializing in KM Systems
The two Knowledge Management strategies of Socialisation and Codification (sometimes called Connecting and Collecting) are often seen as polar opposites. They aren’t. Image from wikimedia commons Connecting and collecting are often cited as alternative KM strategies – as if they were distinct and separate. They are more like Yin and
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Shared by Nick Milton June 24, 2019
The problem with Dualism in KM is that it leads to pendulum swings in terms of focus. Here is how to avoid this. Image form wikimedia commons There can be quite a lot of Dualism in KM – seeing KM in terms of two mutually exclusive opposites which require a
Read More Shared by Nick Milton May 2, 2019
There are two approaches you can use to KM – a supply-driven and a demand-driven approach, Which works best? JIT clock from pixabay “Just in time” knowledge transfer is transfer driven by Demand, and by Pull. Knowledge is transferred only when people need it, in response to an immediate demand
Read More Shared by Nick Milton February 21, 2019
Are there any parts of KM support you can outsource? If so, which parts? You have a successful Knowledge Management program under way. All is going well, but you are under increasing pressure with requests from the business, and you don’t have enough resources to respond to the demand. You
Read More Shared by Nick Milton February 12, 2019
In KM – do you “let a thousand flowers bloom”? Or is your garden more planned that that? Image from wikimedia comons One of my favourite sayings is that if knowledge is organic, KM is gardening. And as all gardeners know, gardening is hard work! Even within the topic of
Read More Shared by Nick Milton January 30, 2019
There are a few cases where Knowledge management is not needed in an organisation, and where the organisation need not bother with KM. Image from geograph.org.uk These are as follows. When you have a monopoly, so that normal business pressures do not apply to you. You do not need to
Read More Shared by Nick Milton January 16, 2019
Knowledge management can be a strategic tool, but too often is used tactically. To add value, Knowledge Management must be strategic. However often its use is not strategic, but it seen as a low-level support activity; managing a generic resource, just as you might manage land or property or money.
Read More Shared by Nick Milton October 3, 2018
KM should prioritise critical knowledge, but how do you tell what knowledge is critical? Any Knowledge Management strategy, system or approach should be based around, and focused on, the knowledge which is critical to an organisation. At one level, we need to focus on critical knowledge when piloting and implementing
Read More Shared by Nick Milton September 20, 2018
Here’s another reprieve from the archives – 50 ways to wreck your KM strategy When I wrote “Designing a successful KM strategy” with Stephanie Barnes, we originally included a final chapter on “how to wreck your strategy” – a list of 50 things not to do (similar to the chapter on “100
Read More Shared by Nick Milton August 22, 2018
Why search for what’s new? Why not search for what we know works? Image from wikimedia commons Rolf Dobelli in his book “The Art of Thinking Clearly“, and Nassim Nicolas Taleb in “Antifragile“, refer to the term Neomania. Taleb defines Neomania as follows “The “love of the modern for its
Read More Shared by Nick Milton August 1, 2018