Favorite Here is another in our series of success stories quantified benefits, this time from Continental. The Tyre manufacturer Continental has a number of Knowledge Management initiatives under way, including The collaboration platform ConNext, which links wikis, blogs, and community forums. More than 16,000 communities, some of which are more
Favorite Why is knowledge management not infinitely valuable? It’s because the value it delivers cannot exceed the “Cost of not-knowing” See text for explanation I was asked a question a few years back by someone challenging stories of KM value. “If Shell could deliver $200m per year through KM” he asked
Favorite One of my Knoco colleagues was in a KM workshop a while ago with a client, and raised the issue of the KM Budget. One of the people in the room said “What? Does Knowledge Management need a budget?” Budget, by 401(k) 2012, on Flickr, from http://401kcalculator.org My colleague
Favorite I blogged last week about the importance of knowing the value KM will deliver. But how do you do this? Big Prize, by Alberto G on Flickr As I said in last week’s post; if you understand the value that Knowledge Management can bring, then you understand how much
Favorite Why is it important to understand the business value of Knowledge Management? The answer is a simple one – if you understand the value, you understand how much you can justify investing. Image by creditscoregeek.com/ on Flickr A couple of days ago we discussed KM metrics, including the Impact (or value)
Favorite In this job advertisement, found on LinkedIn, we find an example of quantified value delivery from KM. Image from wikimedia commons The job advertisement, posted a week ago, is for a “KM Manager” for Shell, based in the Hague, who will run KM for Shell’s Projects and Technology business.
Favorite Knowledge Management will work in an organisation when there is something of value in it for the people involved. WIIFM by Nathan Stephens on Flickr This is what we call the “principle of local value” – the WIIFM for the KM user. If KM is of local value, it
Favorite Do you want to know how much difference knowledge makes to performance? Here are some experimental data. Based on the controlled experiment that we call “Bird Island“, we can tell you that Collecting, discussing and re-using your own team knowledge can make a 40% difference to performance Using knowledge
Favorite KM is an investment of time to save even more time. Image from wikimedia commons Here is an extract from a conversation last week. Me: Can you give me any examples where the Community of Practice could add value?Client: At the last meeting we identified one of these –
Favorite This post contains two more entries in a long series of examples of quantified value delivery from KM. The two examples below come from the article “Knowledge management in a steel company : a case study of the Gerdau Group” written in 2009 by Marcelo Kuhn, and both refer to
Shared by Nick Milton October 10, 2019
