A Technology Broker and Management Company Specializing in KM Systems
Favorite As the 110th entry in our ever-growing list of examples of Quanitified Benefit from Knowledge Management, here is an example from NASA Image from wikimedia commons The example is given by Jim Rostohar; the CKO of NASA’s Johnson Space Centre. In the Space Centre, KM is used mainly to
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Shared by Nick Milton June 12, 2017
Favorite I have blogged many times about how Knowledge Management should be value-led, and driven by the needs of the business. Here’s a story of how one KM Community leader helped define that value in a very graphic form. Image from wikimedia commons The story was told to me by
Read More Shared by Nick Milton May 22, 2017
Favorite How can communities of practice add value? Let me count the ways. Image from wikimedia commons Here’s a list we made of 27 different mechanisms by which a community of practice can add value to an organisation. No doubt you can think of more! Community members can solve problems
Read More Shared by Nick Milton May 19, 2017
Favorite Much of the value delivered through Knowledge Management comes as a result of solving problems. “How do you show the value of Knowledge Management?” Yet another client was asking me the same question – how can you demonstrate the value? I had just quoted to him Shell’s claim that they deliver
Read More Shared by Nick Milton April 26, 2017
Favorite A client said to me last week, a propos of Information Architecture, that “up to 40% of Architecture is Archaeology”. Knowledge Management can help address that 40%. Image from wikimedia commons By the statement “up to 40% of Architecture is Archaeology” he meant that up to 40% of Information
Read More Shared by Nick Milton February 20, 2017
Favorite The best place to find KM value stories is in well-metricated environments, where the effects of learning are easily measured. Image from wikimedia commons Oil drilling is the ideal environment for seeing KM value. Drilling is very well metricated, and the time between learning something and measuring the results
Read More Shared by Nick Milton February 15, 2017