Does KM need an official Devil’s Advocate role?

Favorite KM is beset by cognitive biases such as Groupthink. Maybe the Devil’s Advocate role is needed to help combat this? Groupthink by Oscar Berg on Flickr The biggest impediments to learning in an organisation are mental impediments, driven by cognitive biases.  These include the confirmation bias (where we only

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Shared by Nick Milton July 30, 2019

The uniqueness of Knowledge Management

Favorite What makes KM unique? This post from the archives attempts to explain. Image by dayeonge from Pixabay Any management discipline needs to have a defined unique area of scope if it is to add value. It needs to be different enough from other disciplines, and distinct enough, that it

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Shared by Nick Milton July 29, 2019

Enabling healthcare access from home: Electronic Caregiver’s AWS-powered virtual caregiver  

Favorite When Electronic Caregiver’s founder and CEO, Anthony Dohrmann, started the company a decade ago, he was reacting to a difficult situation faced by 100 million Americans and countless individuals globally: the challenge of managing health treatment for chronic diseases. “Patients are often confused about their care instructions and non-adherence

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Shared by AWS Machine Learning July 26, 2019

Know-how – the primary focus for KM?

Favorite There are two primary types of knowledge which we tend to manage – Know-How and Know-What. Of the two, Know-how is more the natural focus for KM. The Knowledge Management arena is a very confused place to be, and different people, different countries and different industries see Knowledge Management,

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Shared by Nick Milton July 25, 2019

Analysis of a strategic KM role description

Favorite This post is an analysis of a KM role description, taken from a recent job vacancy, identifying the core elements of a strategic KM leadership role. This Photo by Unknown Author is licensed under CC BY-SA-NC The job vacancy appeared last week on LinkedIn, and is for a Knowledge

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Shared by Nick Milton July 24, 2019

Quantified KM value example number 127

Favorite In this job advertisement, found on LinkedIn, we find an example of quantified value delivery from KM. Image from wikimedia commons The job advertisement, posted a week ago, is for a “KM Manager” for Shell, based in the Hague, who will run KM for Shell’s Projects and Technology business.

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Shared by Nick Milton July 23, 2019