Favorite Peer Assists are one of the most powerful processes in KM, but they are not for every occasion. A Peer Assist – a meeting when a project team seeks input of knowledge and advice from experienced peers – is one of the most effective tools in the KM armoury. It is demand-driven,
Favorite Much of the value delivered through Knowledge Management comes as a result of solving problems. “How do you show the value of Knowledge Management?” Yet another client was asking me the same question – how can you demonstrate the value? I had just quoted to him Shell’s claim that they deliver
Favorite There are three types of Knowledge Manager on LinkedIN, and one type seems to have no Knowledge Management skills at all. You know, on your linked-in profile, how you can build a list of skills, which people endorse you for? (see example to the right). We all know that
Favorite You have one week left to take part in our 2017 survey of Knowledge Management. As a thank-you we will give you a free copy of the 2014 survey results, as well as the 2017 results. In 2014 we organised one of the most comprehensive surveys of global knowledge
Favorite For those of you not on our newsletter distribution list, here is a copy of the Knoco April 2017 newsletter which was sent out yesterday. April 2017 A users guide to Knowledge Management audits In This Issue The 6 types of audit Audit of the KM Framework Audit of the
Favorite Take part in the 2017 global KM survey and we will give you a free copy of the 2014 results, as well as a copy of the 2017 results when they are available. The survey is a re-run, 3 years later, of a major survey we did in 2014 which
Favorite What are the limits to one person’s knowledge? Other than being “one personbyte”? Books in a stack by Evan Bench on Flickr The April 1, 2017 edition of New Scientist magazine has the theme of Knowledge, and contains a set of Knowledge-related articles, one of which deals with the issue
Favorite If Knowledge is Justified True Belief, then what does “Justification” entail? A recent New Scientist article, and a BBC charity video, give us some pointers. BBC Comic Relief charity video including Ricky Gervais’ character “David Brent” The April 1, 2017 edition of New Scientist magazine has the theme of
Favorite To manage something, you need to be able to measure it. But measuring culture is a very difficult task. Culture is a key issue in Knowledge Management, but culture itself is hard to define and hard to describe (my favourite definition of culture is “how we behave when nobody