Short break from blogging
Favorite I will be in China for the next couple of weeks, with no access to my blogging platform, so this blog will take a break for 2 weeks Normal service will be resumed on May 13th View Original Source Here.
How do pilots stay disciplined in their use of knowledge?
Favorite One of the biggest challenges is knowledge re-use. How does the aviation industry address this challenge? Image from wikimedia commons I often refer to aviation as a successful example of knowledge management, with lessons captured from every accident and incident and provided to pilots in the form of checklists,
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Shared by Nick Milton February 24, 2017
Validation in Knowledge Management
Favorite Any knowledge management framework needs to address the issue of Knowledge Validation. I have an old video of Professor John Henderson, where he says “every Knowledge Management system I have seen, addresses the issue of Validation”. Validation means a process to say “this is good quality knowledge. It’s not
Read More Shared by Nick Milton February 23, 2017
The difference between lessons and best practice – another post from the archives
Favorite Here is another post from the archives – this time looking at the difference between Best Practice and Lessons Learned. Someone last week asked me, what’s the difference between Best Practice, and Lessons Learned. Now I know that some KM pundits don’t like the term “Best Practice” as it
Read More Shared by Nick Milton February 22, 2017
12 steps to KM implementation
Favorite One of the more effective ways to introduce Knowledge Management is through solving a series of business problems. Here is a 12 step approach to doing just that. Image from wikimedia commons I came across this paper recently by Ray Dawson, professor of KM at Loughborough University, proposing a
Read More Shared by Nick Milton February 21, 2017
Knowledge Management, eliminating the Archaeology from projects.
Favorite A client said to me last week, a propos of Information Architecture, that “up to 40% of Architecture is Archaeology”. Knowledge Management can help address that 40%. Image from wikimedia commons By the statement “up to 40% of Architecture is Archaeology” he meant that up to 40% of Information
Read More Shared by Nick Milton February 20, 2017
The role of Asking in Knowledge Management
Favorite Most knowledge sharing in our private lives is driven by Asking. Let’s use this in work as well. Think about the last time you shared knowledge with one of your friends or family. Maybe it was this morning, or yesterday – maybe you shared advice, a tip or hint,
Read More Shared by Nick Milton February 17, 2017
Why you need to place some demands on the knowledge sharer
Favorite Sharing knowledge is a two-sided process. There is a sharer and a receiver. Be careful that making knowledge easier to share does not make knowledge harder to re-use. Image from wikimedia commons Sharing knowledge is like passing a ball in a game of rugby, American Football or basketball. If
Read More Shared by Nick Milton February 16, 2017
Quantified KM value story 109 – Navidad Energy
Favorite The best place to find KM value stories is in well-metricated environments, where the effects of learning are easily measured. Image from wikimedia commons Oil drilling is the ideal environment for seeing KM value. Drilling is very well metricated, and the time between learning something and measuring the results
Read More Shared by Nick Milton February 15, 2017
Finding an answer in the Long Tail of Knowledge
Favorite When looking for knowledge, let’s not just rely on finding the experts. We know that actually only a small percentage of knowledge in an organisation can be accessed through documents, and that most of it is in the heads of people. We know that if we can “find the
Read More Shared by Nick Milton February 14, 2017