Great animation video on KM in healthcare
Favorite Produced by KM4 Health, the video below is a really good basic introduction to KM in healthcare View Original Source (nickmilton.com) Here.
The four most costly words in KM – "this time it’s different"
Favorite “This time it’s different” can be the four most costly words in project knowledge management, if they are used as a reason not to learn from the past. Albert Einstein’s definition of insanity was “doing the same thing over and over again and expecting different results”. And yet, any
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Shared by Nick Milton February 26, 2019
Operationalising Lessons Learned in a small organisation
Favorite Here’s a really great video on a small organisation operationalising a lessons learned process The organisation is Boulder Associates, an Architect and Design firm with a couple of hundred staff working out of a handful of US locations. The video was recorded at the KA-connect conference in San Francisco
Read More Shared by Nick Milton February 25, 2019
Why admitting mistakes is so hard, and what we can do to counter this
Favorite It is part of the human condition to deny our mistakes, but that makes it hard for us, and for our organisations, to learn. make no mistake, a photo by Meshl on Flickr. I can recommend a really interesting book called “Mistakes were made – but not by me
Read More Shared by Nick Milton February 22, 2019
"Just in time" knowledge, or "just in case" knowledge? Which works best?
Favorite There are two approaches you can use to KM – a supply-driven and a demand-driven approach, Which works best? JIT clock from pixabay “Just in time” knowledge transfer is transfer driven by Demand, and by Pull. Knowledge is transferred only when people need it, in response to an immediate
Read More Shared by Nick Milton February 21, 2019
Lesson learning in the US Army – example from Haiti
Favorite Army learning is not just about fighting battles – here’s an example from disaster response Marines hand out rations in Haiti, by Marines Relief, on Flickr In 2010, the US Army was called in to provide humanitarian aid, including food and shelter, after a category 7 earthquake in Haiti.
Read More Shared by Nick Milton February 18, 2019
Lessons Learned, or lessons lost?
Favorite Are you learning lessons, or losing lessons? Kizar [Public domain], from Wikimedia Commons A Lesson is an Investment It might take a project team of 10 people, one day to create, through facilitated discussion, ten high-quality lessons. So each of these takes one man-day to create; say £500 –
Read More Shared by Nick Milton February 15, 2019
Why do so many KM implementations not learn from the past?
Favorite Why is it that so many KM implementations never seem to learn the lessons of the past? George Santayana quote by Mel_DJ on Flickr We know by now what makes KM work. We know the 7 secrets of success for KM, and the 7 most common reasons for failure.
Read More Shared by Nick Milton February 14, 2019
Knowledge Management and modularisation
Favorite KM can support the approach of “modularised standardisation” Cargo Truck by Brickset on Flickr I wrote a blog post a few years ago about the powerful synergy between Knowledge Management and standardisation. Knowledge Management, and the relentless focus on learning from experience, can very quickly drive the development of
Read More Shared by Nick Milton February 13, 2019
Can you outsource KM support?
Favorite Are there any parts of KM support you can outsource? If so, which parts? You have a successful Knowledge Management program under way. All is going well, but you are under increasing pressure with requests from the business, and you don’t have enough resources to respond to the demand.
Read More Shared by Nick Milton February 12, 2019