A Technology Broker and Management Company Specializing in KM Systems
I presented this Boston Square last week to talk about 4 styles of knowledge transfer. Here’s how the KM team can help with each. The Boston Square looks at four modes of knowledge transfer within KM, differentiated by Push and Pull, and Documented/Undocumented knowledge. Any balanced KM program will address
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Shared by Nick Milton October 26, 2020
Last week I started a set of blog posts likening KM implementation to a business start-up. Here is number 3 in the series. Picture from Needpix, author geralt (pixabay.com) This blog series uses this analogy of a start-up to inform KM implementation. It reviews 5 common reasons for start-up failure and
Read More Shared by Nick Milton January 27, 2020
The size of KM teams depends on the size of the organisation, and the maturity of the KM program. Yesterday I talked about the need to put your A-team onto the KM implementation program, and discussed some of the skills you need on the team. What I did not discuss
Read More Shared by Nick Milton October 9, 2019
Introducing Knowledge Management to an organisation is a process of massive disruption and change (or at least it should be!). You need your very best team on the job. Image by Joe Haupt on Flickr One of the most frustrating situations you can face as a consultant is working with
Read More Shared by Nick Milton October 8, 2019
There are five key skills you need on a KM team, no matter what sort of organisation you are. Image from ROverhate (pixabay.com) via needpix Implementing Knowledge Management needs attention to many things – to People, Process and Technology, to Governance, Change Management, to Collecting knowledge and Connecting people, and
Read More Shared by Nick Milton July 4, 2019
When KM implementation is over, the KM team still has a job of work to do Implementing Knowledge Management is a long project of culture change, and the introduction of a new management framework (roles, processes, technologies, governance). The Knowledge Management team’s initial role is to design and introduce the
Read More Shared by Nick Milton March 20, 2019
Here are ten things a KM Champion needs to understand in order to do their job well. Image from wikimedia commons Understand your roleDiscuss this with the KM team until you have a clear idea what your role as Champion entails. It may contain elements such as the following: Development
Read More Shared by Nick Milton October 5, 2017
Where is the best place for Knowledge Management in an organisation? This is a common question in the early stages of a Knowledge Management implementation program. It also sometimes arises later on; if you start KM with a temporary task force reporting at a high level, then when KM becomes
Read More Shared by Nick Milton July 12, 2017
There are many skills needed on your KM team, but one is more important than any of the others. I have been involved in a few overview visits to Knowledge Management programs recently, and a common factor in all of them has been a missing skill within the Knowledge Management
Read More Shared by Nick Milton June 13, 2017
Here are 4 key skill areas you must not ignore when putting together your Knowledge Management implementation team. Image from wikimedia commons You know the four enablers of People, Process, Technology and Governance? What we call the four legs on the KM table? These four areas should be reflected in the people
Read More Shared by Nick Milton January 24, 2017
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