A Technology Broker and Management Company Specializing in KM Systems
Favorite Here is a sad story, about how trying to save costs in KM destroyed value. The moral of the story is about hopw bring people together face to face and letting them experience the knowledge for themseves, in context, established the necessary credibility for re-use. The organisation in question
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Shared by Nick Milton June 15, 2018
Favorite From this published article comes three examples of quantified value from KM. Image from wikimedia commons The article is entitled “Assessing the Business Value of Knowledge Retention Projects: Results of Four Case Studies”, and much of it comes from the work of Larry Todd Wilson, who operates a Knowledge Harvesting
Read More Shared by Nick Milton June 14, 2018
Favorite Found this at OWC (MacSales.com), a DIY Guide to switching out Mac hard drives without losing your data — the very thing I’ll be doing one of these weekends to fit Battlefront II on my bootcamp partition (as Battlefront I is currently taking all the space). .. Upgrading the
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Shared by Friends of Mayor Densmore June 14, 2018
Favorite One of the arguments for Knowledge Management is that it helps people do their jobs more quickly. But does this compromise quality or safety? I blogged recently about how Knowledge Management can reduce both cost and time without compromising quality and safety. This is very counter-intuitive, and many times over the past
Read More Shared by Nick Milton June 13, 2018
Favorite The relationship between knowledge and information has always been problematical. Here is a new way to look at it. The Data/Information/Knowledge/Wisdom pyramid is a very common diagram in the KM world, but despite its ubiquity and simplicity it has many problems: It implies that each class can be turned
Read More Shared by Nick Milton June 12, 2018
Favorite Part of the value of communities of practice is proividing access to the Long Tail of experience There is a tendency in many companies to see Knowledge as being the province of the Experts. As a result, they set up expert centres to look after the knowledge, and expert
Read More Shared by Nick Milton June 11, 2018
Favorite I will be in Jakarta much of this week, so expect blog silence for a few days View Original Source (nickmilton.com) Here.
Favorite Here is a nice Youtube video about the launch of a community of practice for Delivery Managers at the UK Department for Work and Pensions. It’s good to see the energy this event created, as well as the opportunities for knowledge sharing. You can read more about their community
Read More Shared by Nick Milton June 1, 2018
Favorite My answer is No, for the following reasons. image from wikipedia I have been working in Knowledge Management for a long time now, and the history of KM includes examples of one technology after another claiming that it will replace KM or make it obsolete. Yet KM is still
Read More Shared by Nick Milton May 31, 2018
Favorite The practice owner is a key role in a KM framework, but are they a bottleneck on progress? Image from wikimedia commons I was presenting at a client internal conference recently, talking aboutKnowledge Management Frameworks. In one section of my talk, I introduced the concept of the Practice Owner, which
Read More Shared by Nick Milton May 30, 2018