A Technology Broker and Management Company Specializing in KM Systems
Favorite Our list of KM Value stories reaches number 120, with this story from Petroleum Development Oman (PDO). See the complete list. Image from wikimedia commons The story was presented last week at the UK KM Summit by Hank Malik, who gave an excellent presentation on how standard project-based Knowledge Management
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Shared by Nick Milton May 23, 2018
Favorite Bullet points may have their place in helping punctuate meetings, but are no way to capture knowledge. image from wikimedia commons Discussion and dialogue are still the most effective ways of transferring knowledge from person to person. Although”we know more than we can tell”, we can still tell enough
Read More Shared by Nick Milton May 22, 2018
Favorite Many global organisations pass through a stage of global integration. Here is how KM helps. image from wikimedia commons Global organisations constantly draw a balance between global aspiration and local delivery. They need to balance agility and accountability in the local business units with the power and resources a
Read More Shared by Nick Milton May 21, 2018
Favorite The ISO KM standard is due for publication in September. Here’s the latest news, and what to expect when the standard is finally ready. The international committee at work on the standard this week.That’s me on the far right. Photo by Avigdor Sharon This week, in Paris, the ISO
Read More Shared by Nick Milton May 18, 2018
Favorite Another post from the archives – this time on embedding knowledge activities into organisational process One of the aims of Knowledge Management Implementation is to develop and embed a Knowledge Management Framework, including building KM activities into business process. I thought I would expand a little on how to
Read More Shared by Nick Milton May 17, 2018
Favorite “How can you implement a common approach to Knowledge Management, in a globally diverse company? How much of a Knowledge Management framework needs to be consistent around the globe, and how much can you vary on a local basis? The answer is that you select certain global commonalities, but
Read More Shared by Nick Milton May 16, 2018
Favorite This is a story about the Winners’ Curse – the observation that Leaders make poor Learners, often because they are unwilling to let go of the knowledge that made them leaders in the first place. The story is taken from the excellent book Profiles in Folly. The Wright brothers are
Read More Shared by Nick Milton May 15, 2018
Favorite Should you optimise your knowledge base for search or for browse? Answer to an online question. I received the comment below on my blog post on “Knowledge documents vs project documents“. “I found this a helpful blog. I am working on the implementation of a matter management system within
Read More Shared by Nick Milton May 15, 2018
Favorite Innovation has a recipe. Here is how it works It’s tempting to think of innovation as a “flash of inspiration” – a blinding idea – a lightbulb going off. However – counterintuitively – many of the most innovative and imaginative teams and companies use a structured and deliberate process
Read More Shared by Nick Milton May 14, 2018
Favorite What is the role of a knowledge auditor, and what is knowledge auditing? Every so often, a company may hold a knowledge audit. The objective of the audit is to look at the knowledge within the company, and see whether it is being properly managed. The purpose of the
Read More Shared by Nick Milton May 11, 2018