Identify objections in customer conversations using Amazon Comprehend to enhance customer experience without ML expertise

Favorite According to a PWC report, 32% of retail customers churn after one negative experience, and 73% of customers say that customer experience influences their purchase decisions. In the global retail industry, pre- and post-sales support are both important aspects of customer care. Numerous methods, including email, live chat, bots,

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Shared by AWS Machine Learning April 24, 2023

How Sportradar used the Deep Java Library to build production-scale ML platforms for increased performance and efficiency

Favorite This is a guest post co-written with Fred Wu from Sportradar. Sportradar is the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on Sportradar knowhow and technology to

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Shared by AWS Machine Learning April 19, 2023

Use streaming ingestion with Amazon SageMaker Feature Store and Amazon MSK to make ML-backed decisions in near-real time

Favorite Businesses are increasingly using machine learning (ML) to make near-real-time decisions, such as placing an ad, assigning a driver, recommending a product, or even dynamically pricing products and services. ML models make predictions given a set of input data known as features, and data scientists easily spend more than

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Shared by AWS Machine Learning April 19, 2023